REF100870V- Senior Associate Operations (German Language) Accounts Receivable- UK Shift- Pune
Job Summary
JOB DESCRIPTION:
- German Language Expert- B2 level Certified
- Years of Experience- 1 to 3 years
- Understands application of the principles in the defined tasks related to order to cash process.
- Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy
- Collectors
- Voice calling
- Dispute Management
- Customers account Reconcilation
- Dr and Cr clarity
- Basic accounting knowledge
- SAP knowledge preferred
- Customer Orientation
- Ability to understand client expectations and requirements
- Strives to adhere and improve performance on SLAs and deliverables to customer including ownership of solution oriented effective communication of issues raised findings and proposed resolution
- Ability to maintain relationships with relevant line manager / counterparts / Stakeholders
- Accountability:
- Has complete clarity about expectations from self measurable of the same and own role; delivers upon theseCollaboration & Team work
- Understands and works towards the common goals of the organization rather than getting confined to own silo2.. Resolves conflicts at his / her level; escalates if required.
- Displays good collaborative spiritAnalytical Thinking & Problem SolvingSpots anomalies and aberrations and solutions for the same; gets into the root cause in a structured way analyzing the causes as well as applying understanding of the context and scenarios to identify the cause of these anomalies
- Does not resist change management
Job Location- Pune (Viman Nagar)
Shift: UK shift (1pm to 10pm)
Qualifications :
or BMS (Finance)/ MBA (Finance)/ Mcom
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more