Sr Associate Information Systems Engineer

Were a leader in data and AI. Through our software and services we inspire customers around the world to transform data into intelligence - and questions into answers.

If youre looking for a dynamic fulfilling career with flexibility and a world-class employee experience youll find it here. Were recognized around the world for our inclusive meaningful culture and innovative technologies by organizations like Fast Company Forbes Newsweek and more.

About the job

You will support day-to-day mission critical operations of SAS complex global compute environments. The Global Operations Center (GoC) Infrastructure as a Service (IaaS) Operations team is responsible for maintaining operational stability of SAS global server systems (Linux/Windows) internal and hosting server (on prem and cloud) infrastructures. The engineer performs incident management proactive operations implements basic requests/changes and documents team procedures.

Experience: 3-5 Years

Essential:

• Bachelors degree in computer information systems Computer Science or related quantitative field or related experience.
• Minimum 2 years of experience in a heterogeneous dynamic customer-focused environment
• Experience with Redhat Linux and Windows operating systems minimum experience 1 yearwith your primary OS.
• Excellent troubleshooting skills on Windows Operating System and VMware.
• Experience with Active Directory Group Policies DNS.
• Support experience with virtualization technologies (preference of VMWare).
• Experience with infrastructure architecture including Servers Network SAN/Storage and Backup Services to allow for efficient implementation and non-disruptive expansion and upgrades.
• Experience in scripting languages (Bash Python PowerShell Perl etc).

Primary responsibilities for this role include:

• Investigation and management of global and hosting Windows and Linux OS related incidents.
• Proactive management of Windows and Linux OS infrastructure to help reduce reactive incidents.
• Fulfill Windows & Linux related requests and change tickets.
• Produce and maintain current documentation for areas of responsibility.

You are welcome here.

At SAS its not about fitting into our culture its about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

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