Group Manager Information Technology

Collingwood - Australia

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Why join Launch Housing

Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support education and employment services we bring solutions to homelessness under one roof for thousands at risk of or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne we combine direct action with advocacy research and innovation to drive widespread change.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff and provide high-quality training & supervision wellbeing days access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.

Dont just walk past homelessness. Join the solution.

Our permanent and fixed-term employee benefits include:

Contributing to useful and rewarding work and giving something back to the community

Wellbeing days ceremonial leave carers leave and study leave

Flexible working arrangements

Purchased leave

17.5% leave loading

8 weeks gender neutral paid parental leave after 12 months of service for both the primary and secondary carer

Training and career growth opportunities across Launch Housing

A portion of your income can be tax-free by salary packaging your personal expenses

Additional tax-free salary packaging on dining and accommodation expenses

Positive supportive and progressive work environment

About the opportunity:

Reporting to the Chief Commercial Officer the Group Manager Information Technology is responsible for providing IT leadership across Launch Housing and leading a small but dedicated team of IT professionals to deliver IT services across the organisation.

The Group Manager Information Technology is ultimately responsible for delivering Launchs IT strategy maintaining Launch Housings networks applications and end user computing devices and ensuring that business teams have the IT tools they need to support their day-to-day addition the Group Manager is accountable for maintaining high levels of IT security proactively managing security compliance and overseeing IT governance to safeguard organisational data and systems. This includes implementing and monitoring robust security measures ensuring adherence to relevant regulatory and compliance standards and establishing effective governance frameworks that support both operational needs and strategic objectives.

Group Managers at Launch Housing provide a compelling vision of how the function they lead contributes to Launch Housings aim of ending homelessness and expanding housing solutions. They deliver effective and efficient services either to clients directly or to other teams across the organisation mindful of risks with active mitigations. They plan and adapt performance regularly and account for specific initiatives and projects during the year.

They monitor the external environment for opportunities to support Launch Housings strategy agenda and use their influence to build and nurture relationships with internal and external stakeholders.

In their day to day Group Managers role model the Launch Housing Values ensuring that they lead their teams in a manner that is accountable and collaborative. They take a disciplined approach to change management leading their teams through uncertain times with decorum.

They care about the development of their people and look for ways to enhance their teams capabilities. They set challenging but realistic standards while encouraging their teams to take a continuous quality improvement approach to all aspects of their work.

They intentionally create a culture within their function that is collaborative innovative accountable safety focused (for staff and clients) and which celebrates diversity. They actively monitor program and activity costs and ensure programs adhere to agreed funding (government and philanthropic) actively exploring opportunities to design systems/processes/structures to deliver better services.

Working across the agency they actively work to break down silos and encourage collaboration between departments within Launch Housing.

Launch Housing Leadership Framework

At Launch Housing we believe that leadership is not defined by position or title but by the mindset you bring and the actions you take. We also believe that leadership is learnable that there is a body of knowledge skills and dispositions associated with leadership that can be learned.

The Launch Housing Leadership Framework outlines the key expectations and behaviours required for effective leadership at every level. This role is aligned to the Leading Leaders proficiency level within the framework reflecting the responsibility to drive strategic outcomes and influence cross-functional teams to achieve broader organisational goals.

Permanent full-time role (76 hours per fortnight) based at Collingwood with hybrid working options.

What youll be doing:

Managing the performance of the IT team to deliver consistent and high-quality IT services.
Engagement scores for the IT team are equal to or better than Launch Average.
Turnover for the IT team are equal to or better than Launch Average.
Develop and lead a strong safety focus for the IT team (including physical and psychological safety).
Performance Development & Review processes are in place for all staff within the IT team.
Ensure Mandatory Training and function-specific technical training is up-to-date.
Deliver Launch Housings IT transformation program and develop the future IT strategy and rolling 3-year roadmap.
Support the integration implementation and maintenance of various technology platforms.
Transition the current ERP system to alternate platforms (including payroll & workforce management core human resources finance assets & tenancy and client relationship management) ensuring successful project delivery from tender to implementation.
Provide leadership of the IT function guiding staff to deliver high-quality services to internal and external stakeholders.
Engage with business customers to deliver IT outcomes that will assist Launch Housing in achieving its vision.
Actively manage Launch Housings vendor relationships to deliver value including managed service providers security partners and application providers.
Ensure contracts are managed and kept up-to-date on Launch Housings contract register.
Embed best practice in Sharepoint utilisation across functions and systems.
Investigate and embed unified communications solutions to support business services clients and internal staff.
Identification and management of IT projects via an appropriate governance and project management framework as required.
Manage IT budget effectively allocating resources strategically to meet business needs.
Stay up-to-date on emerging technologies and industry trends recommending and implementing new solutions to gain a competitive advantage.
Oversee the management and maintenance of all IT infrastructure including hardware software networks and data security systems.
Implement continuous improvement to ensure that Launch Housing client and corporate data and networks are secure and that cyber security risks are managed within Launchs risk management framework.
Develop and enforce IT policies and procedures to ensure compliance with industry standards and best practices.
Uplift and maintain IT security compliance in line with the Victorian Protective Data Security Standards (VPDSS).

What were looking for (key selection criteria):

Bachelors degree in Information Technology Computer Science Information Systems or a related field or equivalent experience.
Demonstrated experience leading an IT function preferably within the not for profit sector.
Demonstrated knowledge of computer systems cyber security network and systems administration databases and data storage systems and phone systems.
Demonstrated strong experience in cyber security; relevant certifications are desirable. Compliance experience is an advantage.
Demonstrated customer focus and ability to work collaboratively with business customers and vendors towards delivering effective IT solutions.
Good interpersonal and communication skills (both verbal and written).
Leadership qualities including a high degree of initiative and analytical skills. Demonstrated ability to manage a small team.
Demonstrated ability to identify and manage IT projects in collaboration with business teams.
Understanding of or a demonstrated commitment to upholding Child Safe Standards in the workplace.
Strong communication and interpersonal skills with the ability to engage effectively with people from diverse backgrounds.
Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

$165000 - $175000 a year

Superannuation

NFP Salary Packaging (tax savings!)

Additional wellbeing leave available

Applications close 11 March 2026.

For more information please contact emailprotected.

How to apply

To apply for this opportunity please click on Apply for this job button. Please submit a cover letter addressing the key selection criteria and your CV.

For a copy of the position description please contact us at emailprotected.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply!We acknowledge respect and celebrate Aboriginal cultures languages connections to Country and heritage customs and practices. Were committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation which allows dog owners to bring them in some of our sites please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process please let us know at emailprotected.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability Aboriginal and Torres Strait Islanders culturally religiously and linguistically diverse people young people older people women and people who identify as lesbian gay bisexual transgender gender diverse intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector it is important to let you know that you will hear stories of distress hardship trauma or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role.

Required Experience:

Manager

Why join Launch HousingLaunch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support education and employment services we bring solutions to homelessness under one roof for...