DispatcherShop Quality Control Coordinator
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Job Location:
Morristown, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Nielsen Dodge of Morristown is seeking an experienced organized and motivated Dispatcher / Shop Quality Control Coordinator to lead workflow and quality control at our busy Jeep service department. This position will be responsible for dispatching work monitoring repair progress performing road tests and overseeing a team of 810 technicians.
This is a leadership role within the service department and offers strong opportunity for growth and advancement within our organization.
Key Responsibilities
- Dispatch repair orders to 810 technicians based on skill level and workload
- Monitor daily shop productivity and adjust workflow as needed
- Track repair progress to ensure timely and efficient completion
- Perform road tests to verify proper repairs and overall vehicle quality
- Conduct final quality control checks prior to vehicle delivery
- Maintain steady workflow to keep technicians productive
- Communicate effectively with service advisors parts department and management
- Ensure repairs meet dealership and manufacturer standards
Qualifications
- Previous automotive shop or dealership experience preferred
- Strong understanding of automotive repair and diagnostic processes
- Leadership ability with experience managing or directing technicians
- Excellent organizational and multitasking skills
- Strong communication and problem-solving abilities
- Valid drivers license with a clean driving record
What We Offer
- FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!
- Medical Dental and Vision insurance
- Life insurance
- 401K retirement account
- Paid time off
- Competitive pay based on experience
- Positive and team-oriented work environment
- Stable high-volume Jeep store
- Room for advancement and career growth within the dealership
Required Experience:
IC
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Nielsen Dodge of Morristown is looking to add Automotive Technicians to the team. Automotive Technicians will be accountable for repairing vehicles and ongoin...
