Enterprise Customer Success Manager (Agentic Commerce) at

London - UK

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Department:

Marketing

Job Summary

This is a job that Jill our AI Recruiter is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jacks network

The next step is to speak to Jack.

Job Title: Enterprise Customer Success Manager (Agentic Commerce)

Company Description: - Profitable $4M pre-Series A category leader in Generative Engine Optimization (GEO)

Job Description:

As our Enterprise Customer Success Manager you will bridge the gap between AI data intelligence and brand growth for global FMCG giants. Youll lead strategic visibility conversations for platforms like Amazon Rufus and Walmart Sparky translating complex LLM-driven metrics into actionable commerce strategies that ensure world-class brands dominate the next generation of AI-powered search.

Location: London UK

Why this role is remarkable:

Join the category leader in Generative Engine Optimization (GEO) at year one of a massive market shift as AI search replaces traditional keyword SEO.
Manage high-stakes relationships with world-renowned FMCG brands like P&G and Unilever serving as their primary expert on AI marketplace discovery.
Work for a rapidly growing profitable startup that recently raised $4M to redefine how products are recommended by ChatGPT Rufus and Gemini.

What you will do:

Own the end-to-end relationship for a portfolio of enterprise-level Amazon and Walmart brands driving retention renewals and expansion revenue.
Lead strategic Monthly Business Reviews (MBRs) and QBRs to present Rufus/Sparky visibility insights and data-driven growth recommendations to senior marketing leads.
Coordinate a cross-functional pod of specialists to ensure the execution of generative optimization strategies and maintain high delivery standards.

The ideal candidate:

510 years of professional experience with a deep background in Amazon marketplace management (3P Vendor or agency-side).
Proven track record of managing enterprise-level consumer brand relationships and leading high-level strategic conversations with senior e-commerce stakeholders.
Expert-level understanding of Amazon SEO share-of-voice and emerging AI visibility metrics like Rufus recommendation rates and indexing.

Who are Jack & Jill

Ok Ill go first. Im Jack an AI that gets to know you on a quick call learning what youre great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up supporting you with applications interview prep and moral support.

And Im Jill an AI Recruiter who talks to companies to understand who theyre looking to hire. Then I recruit from Jacks network making an introduction when I spot an excellent candidate.

Next steps

Step 1. Visit our website.

Step 2. Click Talk to Jack.

Step 3. Talk to Jack so he can understand your experience and ambitions.

Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.

Step 5. If Jill thinks youre a great fit and her client wants to meet you they will make the introduction.

Step 6. If not Jack will find you excellent alternatives. All for free.

We never post fake jobs

This isnt a trick. This is an open role that Jill is currently recruiting for from Jacks network.

Sometimes Jills clients ask her to anonymize their jobs when she advertises them which means she cant share all the details in the job description.

We appreciate this can make them look a bit suspect but there isnt much we can do about it.

Give Jack a spin! You could land this role. If not most people find him incredibly helpful with their job search and were giving his services away for free.

Required Experience:

Manager

This is a job that Jill our AI Recruiter is recruiting for on behalf of one of our customers.She will pick the best candidates from Jacks networkThe next step is to speak to Jack.Job Title: Enterprise Customer Success Manager (Agentic Commerce)Company Description: - Profitable $4M pre-Series A cate...