Branch Coordinator

Gurugram - India

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Summary

The Branch Coordinator oversees day-to-end operations ensures timely booking and delivery of consignments manages branch profitability by controlling costs and drives sales growth through customer relationship management.

Key Responsibilities 1. Operational Excellence

Booking & Delivery: Ensure 100% timely booking and delivery of consignments.
Compliance: Maintain strict adherence to company SOPs weight adjustment policies and statutory laws.
Inventory & Documentation: Monitor all paperwork including Waybills and PODs (Proof of Delivery) ensuring they are updated in the ERP system.

2. Financial & Cost Management

Cost Control: Monitor and reduce direct and indirect branch costs.
Profitability: Take initiative to improve the branchs net margin and act on internal audit reports promptly.
Realization: Ensure timely submission of bills and follow up with customers for payment realization (outstanding management).

3. Business Development & CRM

Sales Growth: Drive business growth as per the strategic planning for the financial year.
Customer Retention: Maintain strong relationships with existing clients and resolve grievances quickly to ensure high service standards.
Market Intelligence: Provide feedback to the Regional or Controlling Office regarding local market trends and operational issues.

Job Summary The Branch Coordinator oversees day-to-end operations ensures timely booking and delivery of consignments manages branch profitability by controlling costs and drives sales growth through customer relationship management. Key Responsibilities 1. Operational Excellence Booking & Deliver...