Access Coordinator

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Access Coordinator

Location: Philadelphia PA 19104

Shift Timings: Shift: 8:30 AM to 5:00 PM

Summary of Job:

The Access Coordinator will contribute to the overall patient satisfaction by delivering exceptional customer service to patients families caregivers providers and the community during every interaction. The scheduling duties will involve coordinating and scheduling outpatient appointments and procedures for up to three (3) of the less complex divisions.

Must-have/Required skills:

Knowledge of scheduling through EPIC Appointment scheduling experience Insurance knowledge Hospital or healthcare background
Strong customer service experience.
Possesses strong verbal communication skills including good voice quality good diction and articulation.
Demonstrates professional interpersonal skills uses independent thinking and displays courtesy throughout the delivery of care.
High School Diploma / GED.
English Read Write Speak.

Nice-to-have skills:

Advanced scheduling/registration experience.
Medical insurance experience.
Call center experience.
Knowledge terminology used by insurance and managed care health plans.
Knowledge of functions and relationships within a hospital environment.
Bachelors degree.

Key responsibilities and duties:

This position performs a variety of patient care activities including accurate appointment scheduling and pre-registration to achieve first contact resolution and optimize patient flow.
Collaborates with physician offices and clinical departments to coordinate services prepare patients for their visit and maintain all support processes.

Job Title: Access Coordinator Location: Philadelphia PA 19104 Shift Timings: Shift: 8:30 AM to 5:00 PM Summary of Job: The Access Coordinator will contribute to the overall patient satisfaction by delivering exceptional customer service to patients families caregivers providers and the community ...