Accessibility Operations Coordinator
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Intake & Workflow Coordinator / Accessibility Operations Coordinator
Duration: 1-year base period 4 one-year renewal options (Total potential term: 5 years)
Location: Maryland
Position Type: Contract
Hours Per Week: 40 Hours
Ceipal ID: SMDACCE050SN
Job Code: K
End Client: Administrative Office of the Courts (AOC) MD
Department: Judicial Branch
Duration: 1-year base period 4 one-year renewal options (Total potential term: 5 years)
Location: Maryland
Position Type: Contract
Hours Per Week: 40 Hours
Ceipal ID: SMDACCE050SN
Job Code: K
End Client: Administrative Office of the Courts (AOC) MD
Department: Judicial Branch
Scope of Project
Provide Accessibility Consulting Document Assessment Remediation Compliance Reporting Training and Strategic Advisory Services under an Indefinite Quantity Contract model (services performed as requested at fixed unit pricing).
The role supports high-volume document remediation primarily PDF files along with Word PPT and Excel documents. All deliverables must align with WCAG 2.1 Level AA Section 508 Americans with Disabilities Act (Title II/III) and PDF/UA and must withstand audit scrutiny from the United States Department of Justice (DOJ).
The engagement operates on an as-needed basis with no guaranteed minimum volume.
Responsibilities:
Manage structured intake process and secure handling of incoming AOC documents
Maintain document tracking version control and workflow dashboards
Ensure compliance with Judicial Information Systems (JIS) Security Policy
Monitor SLA adherence:
Initial response within 2 business days
Remediation turnaround within 5 business days
Source file return within 10 business days
Coordinate high-volume PDF remediation workflows
Review document structure including headings lists tables header associations links alt text forms bookmarks language attributes OCR correction color contrast reading order and artifact removal
Validate remediated documents using CommonLook JAWS and Adobe Acrobat accessibility checker
Ensure each remediated document includes a compliance verification report
Coordinate no-cost corrections if compliance gaps are identified
Support workflow optimization and document creation improvement strategies
Assist in developing standardized operating models and compliance tracking methods
Coordinate virtual accessibility training sessions and related documentation
Maintain audit-ready compliance documentation
Maintain document tracking version control and workflow dashboards
Ensure compliance with Judicial Information Systems (JIS) Security Policy
Monitor SLA adherence:
Initial response within 2 business days
Remediation turnaround within 5 business days
Source file return within 10 business days
Coordinate high-volume PDF remediation workflows
Review document structure including headings lists tables header associations links alt text forms bookmarks language attributes OCR correction color contrast reading order and artifact removal
Validate remediated documents using CommonLook JAWS and Adobe Acrobat accessibility checker
Ensure each remediated document includes a compliance verification report
Coordinate no-cost corrections if compliance gaps are identified
Support workflow optimization and document creation improvement strategies
Assist in developing standardized operating models and compliance tracking methods
Coordinate virtual accessibility training sessions and related documentation
Maintain audit-ready compliance documentation
Required/Preferred Skills:
Required:
Minimum 3 years of experience in accessibility consulting and document remediation
Strong knowledge of WCAG 2.1 Level AA Section 508 ADA Title II/III and PDF/UA
Experience managing high-volume PDF remediation projects
Familiarity with CommonLook Adobe Acrobat Microsoft Word and JAWS
Experience working in SLA-driven service environments
Strong documentation tracking and workflow coordination skills
Experience in regulated or audit-sensitive environments
Minimum 3 years of experience in accessibility consulting and document remediation
Strong knowledge of WCAG 2.1 Level AA Section 508 ADA Title II/III and PDF/UA
Experience managing high-volume PDF remediation projects
Familiarity with CommonLook Adobe Acrobat Microsoft Word and JAWS
Experience working in SLA-driven service environments
Strong documentation tracking and workflow coordination skills
Experience in regulated or audit-sensitive environments
Preferred:
Public sector or judicial branch experience
Experience supporting DOJ audit-ready documentation
Familiarity with CJIS or government security compliance frameworks
Public sector or judicial branch experience
Experience supporting DOJ audit-ready documentation
Familiarity with CJIS or government security compliance frameworks
V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector Enterprise Solutions Professional Services Ecommerce Projects and Products. Within Public Sector business unit we cater IT Professional Services to Federal State and Local. We have multiple awards/ contracts with 30 states including but not limited to NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA NM VT and WA.
If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
