What you will do in this role:
We are looking for a Senior Audio-Visual Engineer with extensive Audio Visual and Video Conferencing experience as a subject matter expert to join the Global AV Technology team. As an expert in this space you will be playing a pivotal role in ensuring the successful design delivery and implementation of AV solutions across all regions. You will be part of a global team responsible for driving the Audio-Visual strategy at the highest standard with the goal of maximizing the collaborative meeting experience across all functions and making the world work better for everyone
Key Responsibilities
- Consultant for all AV matters across the organization and advise on best practices to provide a world-class experience for meeting participants
- Driving projects and consistent AV services across the workplace including video conferencing digital signage display meeting room and executive briefing centers technology.
- Managing AV projects including communication budget and timeline to successful outcomes integrating with all aspects of the business to identify opportunities
- Stakeholder management and partnering with cross-functional teams such as Workplace Services Business Procurement Legal Security & Finance teams to ensure successful delivery and ongoing projects & operations of various AV technology solutions
- Evaluating the latest AV technologies and products including audio-visual monitoring settings room design acoustic lighting challenging the boundaries to inspire create and innovate in all areas related to the AV experience
- Ensuring successful incident and problem and resolution management of AV related issues engaging third-party support where required.
- Seek to understand and recommend solutions such as replacement/upgrade of existing hardware software applications self-help guides process improvements knowledge base etc. to eliminate incidents and service requests.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Experience in leadership is preferred
- Ideally candidates should have experience with AV design using Autocad or Visio.
- Certifications from Extron Crestron Biamp QSC Zoom Cisco Shure CTS or CTS-D.
- Vendor management experience
- Experience in large enterprise AV project delivery large-scale refresh and building migration projects
- Passionate about AV technology and delivering innovative and progressive solutions exceeding customer expectations
- Strong organizational project and time management skills
- Strong background in audio-visual testing methodologies and quality assurance
- Experience with networking technology video transmission over the network and audio/video signal flow
- Strong communication and stakeholder management skills able to communicate present and generate enthusiasm and buy-in for ideas and solutions.
- Understanding of Compliance Risk and Regulatory policies and framework
- Industry and vendor certifications are highly valued
JV20
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
What you will do in this role:We are looking for a Senior Audio-Visual Engineer with extensive Audio Visual and Video Conferencing experience as a subject matter expert to join the Global AV Technology team. As an expert in this space you will be playing a pivotal role in ensuring the successful des...
What you will do in this role:
We are looking for a Senior Audio-Visual Engineer with extensive Audio Visual and Video Conferencing experience as a subject matter expert to join the Global AV Technology team. As an expert in this space you will be playing a pivotal role in ensuring the successful design delivery and implementation of AV solutions across all regions. You will be part of a global team responsible for driving the Audio-Visual strategy at the highest standard with the goal of maximizing the collaborative meeting experience across all functions and making the world work better for everyone
Key Responsibilities
- Consultant for all AV matters across the organization and advise on best practices to provide a world-class experience for meeting participants
- Driving projects and consistent AV services across the workplace including video conferencing digital signage display meeting room and executive briefing centers technology.
- Managing AV projects including communication budget and timeline to successful outcomes integrating with all aspects of the business to identify opportunities
- Stakeholder management and partnering with cross-functional teams such as Workplace Services Business Procurement Legal Security & Finance teams to ensure successful delivery and ongoing projects & operations of various AV technology solutions
- Evaluating the latest AV technologies and products including audio-visual monitoring settings room design acoustic lighting challenging the boundaries to inspire create and innovate in all areas related to the AV experience
- Ensuring successful incident and problem and resolution management of AV related issues engaging third-party support where required.
- Seek to understand and recommend solutions such as replacement/upgrade of existing hardware software applications self-help guides process improvements knowledge base etc. to eliminate incidents and service requests.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Experience in leadership is preferred
- Ideally candidates should have experience with AV design using Autocad or Visio.
- Certifications from Extron Crestron Biamp QSC Zoom Cisco Shure CTS or CTS-D.
- Vendor management experience
- Experience in large enterprise AV project delivery large-scale refresh and building migration projects
- Passionate about AV technology and delivering innovative and progressive solutions exceeding customer expectations
- Strong organizational project and time management skills
- Strong background in audio-visual testing methodologies and quality assurance
- Experience with networking technology video transmission over the network and audio/video signal flow
- Strong communication and stakeholder management skills able to communicate present and generate enthusiasm and buy-in for ideas and solutions.
- Understanding of Compliance Risk and Regulatory policies and framework
- Industry and vendor certifications are highly valued
JV20
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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