Team:
The ServiceNow Platform Analytics team delivers world-class analytics solutions used by millions of users worldwide. We empower organizations to take action using data workflows and AIintroducing innovative capabilities that help businesses connect understand and act on any data.
What you get to do in this role:
- Lead product strategythatsets us up for success as welook to growto $10B inrevenue
- Drive customer engagement to uncover requirements prioritize use cases and define the roadmap for a new enterprise-grade DSML platform
- Evangelize DSML capabilities with internal and external stakeholders to drive awareness enablement and adoption.
- Integrate usability studies research and market insights into product roadmaps that deliver clear customer value.
- Collaborate with engineers designers product manager and senior leadership to deliver exceptional solutions
- Develop multi-modecommunications that convey a clear understanding of the needs of different audiences
- Lead the promoting of efforts across different groups of team members along with the ability to influence inside and outside of your team.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Strong domain expertise in data science machine learning analytics data products semantic layers and/or knowledge graphs.
- 8 years of softwareproductmanagement experience
- Strong understanding of the data and analytics landscape and how organizations leverage data in near real-time to power AI and innovation.
- Excellent prioritization skills and the discipline to focus on high-impact activities.
- Customer-obsessed mindset: skilled at identifying root problems and translating them into scalable product solutions.
- Proven ability to build deep customer relationships and deliver customer-centric outcomes.
- Ability to inspire and align engineering teams to deliver exceptional user experiences.
- Technical acumen and experience collaborating with developers and architects to build scalable reliable platform services.
- Drive solution development through big-picture solution development
- Ability to serve as a team lead and coach employees at lower levels
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Team:The ServiceNow Platform Analytics team delivers world-class analytics solutions used by millions of users worldwide. We empower organizations to take action using data workflows and AIintroducing innovative capabilities that help businesses connect understand and act on any data.What you get to...
Team:
The ServiceNow Platform Analytics team delivers world-class analytics solutions used by millions of users worldwide. We empower organizations to take action using data workflows and AIintroducing innovative capabilities that help businesses connect understand and act on any data.
What you get to do in this role:
- Lead product strategythatsets us up for success as welook to growto $10B inrevenue
- Drive customer engagement to uncover requirements prioritize use cases and define the roadmap for a new enterprise-grade DSML platform
- Evangelize DSML capabilities with internal and external stakeholders to drive awareness enablement and adoption.
- Integrate usability studies research and market insights into product roadmaps that deliver clear customer value.
- Collaborate with engineers designers product manager and senior leadership to deliver exceptional solutions
- Develop multi-modecommunications that convey a clear understanding of the needs of different audiences
- Lead the promoting of efforts across different groups of team members along with the ability to influence inside and outside of your team.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Strong domain expertise in data science machine learning analytics data products semantic layers and/or knowledge graphs.
- 8 years of softwareproductmanagement experience
- Strong understanding of the data and analytics landscape and how organizations leverage data in near real-time to power AI and innovation.
- Excellent prioritization skills and the discipline to focus on high-impact activities.
- Customer-obsessed mindset: skilled at identifying root problems and translating them into scalable product solutions.
- Proven ability to build deep customer relationships and deliver customer-centric outcomes.
- Ability to inspire and align engineering teams to deliver exceptional user experiences.
- Technical acumen and experience collaborating with developers and architects to build scalable reliable platform services.
- Drive solution development through big-picture solution development
- Ability to serve as a team lead and coach employees at lower levels
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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