Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
The Telco Regulatory Compliance team serves as a key interface with external regulatory authorities andmaintains a deep understanding of global telecommunications regulations market dynamics and industrytrends. As a Telco Regulatory Compliance Assistant you will support the team in implementing regulatoryrequirements across multiple markets and collaborate with cross-functional partners to ensure compliantexecution of products processes and role requires strong data-handling capabilities exceptional organizational skills and a commitment togaining expertise in telecommunications regulatory frameworks worldwide.
The role
- Regulatory Documentation & Filings:Manage licensing filing and reporting documentation for various projects working closely with the global regulatory team and external legal advisors to ensure timely and accurate submissions to official regulatory bodies.
- Regulatory Calendar Management:Support the development and continuous maintenance of the regulatory reporting calendarincluding setting reminders and ensuring documentation and deadlines remain up to date.
- Preparation & Submission of Regulatory Reports:Take full ownership of preparing regulatory reporting materials submitting them for managerialreview and delivering final documentation to the appropriate authorities in line with reportingschedules.
- Data Research & Documentation Production:Conduct research gather data and produce documentation related to regulatory activitiesfollowing the priorities and guidance set by the team manager.
- Cross-Functional Internal Support:Assist internal teams by providing the required paperwork compliance documentation andsupport for processes triggered by regulatory or compliance obligations.
- Application & Licensing Process Support:Support the end-to-end management of regulatory application processes particularly inconsolidating documentation tracking progress and ensuring all requirements are metaccording to local regulations.
- Tracking Regulatory Requirements & Obligations:Assist in maintaining accurate internal records of regulatory requirements reporting obligationsand compliance-related projects ensuring traceability and consistency across markets.
Required Skills & Qualifications
- Bachelors Degree (Legal studies preferred).
- Minimum 3 years of professional experience in a fast-paced evolving industry; experience intechnology or telecommunications is a strong plus.
- High proficiency in Excel and databases with strong data mining organization and manipulationskills.
- Strong multitasking ability able to manage several deadlines and deliver results in a timely andaccurate manner.
- Eagerness to learn adapt and grow new skills within the regulatory environment.
- Ability to work independently with minimal supervision.
- Excellent written and verbal communication skills.
- Sound judgment and consistency in decision-making with an emphasis on timeliness andprofessionalism.
- Fluency in English required; additional languages are considered a strong asset.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave Public Holidays
Required Experience:
Junior IC
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
The Telco Regulatory Compliance team serves as a key interface with external regulatory authorities andmaintains a deep understanding of global telecommunications regulations market dynamics and industrytrends. As a Telco Regulatory Compliance Assistant you will support the team in implementing regulatoryrequirements across multiple markets and collaborate with cross-functional partners to ensure compliantexecution of products processes and role requires strong data-handling capabilities exceptional organizational skills and a commitment togaining expertise in telecommunications regulatory frameworks worldwide.
The role
- Regulatory Documentation & Filings:Manage licensing filing and reporting documentation for various projects working closely with the global regulatory team and external legal advisors to ensure timely and accurate submissions to official regulatory bodies.
- Regulatory Calendar Management:Support the development and continuous maintenance of the regulatory reporting calendarincluding setting reminders and ensuring documentation and deadlines remain up to date.
- Preparation & Submission of Regulatory Reports:Take full ownership of preparing regulatory reporting materials submitting them for managerialreview and delivering final documentation to the appropriate authorities in line with reportingschedules.
- Data Research & Documentation Production:Conduct research gather data and produce documentation related to regulatory activitiesfollowing the priorities and guidance set by the team manager.
- Cross-Functional Internal Support:Assist internal teams by providing the required paperwork compliance documentation andsupport for processes triggered by regulatory or compliance obligations.
- Application & Licensing Process Support:Support the end-to-end management of regulatory application processes particularly inconsolidating documentation tracking progress and ensuring all requirements are metaccording to local regulations.
- Tracking Regulatory Requirements & Obligations:Assist in maintaining accurate internal records of regulatory requirements reporting obligationsand compliance-related projects ensuring traceability and consistency across markets.
Required Skills & Qualifications
- Bachelors Degree (Legal studies preferred).
- Minimum 3 years of professional experience in a fast-paced evolving industry; experience intechnology or telecommunications is a strong plus.
- High proficiency in Excel and databases with strong data mining organization and manipulationskills.
- Strong multitasking ability able to manage several deadlines and deliver results in a timely andaccurate manner.
- Eagerness to learn adapt and grow new skills within the regulatory environment.
- Ability to work independently with minimal supervision.
- Excellent written and verbal communication skills.
- Sound judgment and consistency in decision-making with an emphasis on timeliness andprofessionalism.
- Fluency in English required; additional languages are considered a strong asset.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave Public Holidays
Required Experience:
Junior IC
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