Danish Speaking Customer Support – Retail & E-Commerce Solutions
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Danish Speaking Customer Support Retail & E-Commerce Solutions
Location: Greece Athens On-site or Remotely within the country (Relocation Mandatory)
Professional Service for the Modern Retail Industry
We are looking for a dedicated Danish-speaking Customer Support Specialist to support the digital operations of a global retail leader. This role is a perfect fit for professionals who value efficiency and high service standards offering the chance to build a career in the fast-growing e-commerce sector. Based in Greece you will enjoy a professional work environment a high quality of life and the benefits of a Mediterranean climate that features over 300 days of sunshine a year.
Responsibilities
- Customer Consultations: Assist Danish-speaking customers with inquiries regarding product availability sizing and detailed specifications across various retail categories.
- Order Management: Manage the end-to-end customer journey including order processing tracking shipments and handling returns or exchanges.
- Technical Assistance: Support users with digital platform navigation account management and payment processing issues.
- Problem Resolution: Resolve service-related concerns with a professional and helpful approach ensuring a positive brand experience for the Danish market.
Requirements
- Native or C2-level Danish and professional proficiency in English.
- Mandatory: EU Passport or a valid permit to work in Greece. (Please note that residence permits from other EU countries do not grant the right to work in Greece).
- A professional organized and customer-focused mindset.
- Previous experience in retail sales or customer service is a distinct advantage.
Relocation & Benefits
- Comprehensive Relocation Package: We provide your flight to Greece and 4 full weeks of hotel accommodation upon arrival to help you settle in comfortably.
- Work Flexibility: Choose between our modern high-tech offices in Athens or work 100% remotely from any location within Greece.
- Financial Package: Competitive monthly salary with 14 payments per year (including Christmas Easter and summer bonuses) and performance-based incentives.
- Professional Perks: Full paid training private health insurance and structured career development opportunities within a multinational organization.
- Lifestyle: Enjoy world-class fresh cuisine and a work-life balance that allows you to fully experience the history and natural beauty of Greece.
Join Our Team
Experience a career that values your language skills while offering a lifestyle upgrade in one of Europes most beautiful destinations. Submit your application today and start your professional journey with us in Greece.
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
