BENEFITS COORDINATOR (June 2026)
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Job Location:
New Bern, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Craven County Schools
Benefits Coordinator
Job Description
Position: Benefits Coordinator
Reports to: Chief Finance Officer
Terms of Employment: 12 months
Pay Grade: 68
FLSA Status: Non-Exempt
Position Summary
The Benefits Coordinator is responsible for the comprehensive administration and
oversight of the districts employee benefits programs. This position ensures regulatory
compliance financial accuracy effective vendor coordination and high-quality customer
service in the delivery of health dental vision life flexible spending and other Board-
approved benefit programs. The role supports both operational efficiency and strategic
benefits management.
Essential Duties and Responsibilities
1. Benefits Administration
- Administer district-sponsored employee benefit programs including healthdental vision prescription life insurance flexible spending accounts and other approved offerings.
- Provide benefits information and enrollment assistance to new employees including eligible part-time staff (20 hours per week in permanent positions).
- Support new employee orientations open enrollment and wellness initiatives.
- Review and process benefit enrollments status changes and terminations in BenefitFocus and BenSelect in accordance with established deadlines.
- Assist employees with enrollment and changes through eBenefits and other benefits platforms.
- Maintain accurate and current employee benefit records in electronic systems and paper files.
- Collaborate with Payroll and Human Resources to ensure personnel actions are accurately reflected in benefit systems.
- Lead communication and education efforts to enhance employee understanding of available benefits.
2. Compliance and Regulatory Reporting
- Administer Affordable Care Act (ACA) compliance requirements including preparation and submission of IRS Forms 1095.
- Ensure compliance with applicable federal state and district regulations governing employee benefits.
- Monitor regulatory changes and implement procedural updates as required.
3. Financial Administration and Reconciliation
- Manage vendor billing processes including invoice review reconciliation and resolution of discrepancies.
- Reconcile General Ledger accounts associated with benefits vendors to ensure accurate financial reporting.
- Ensure benefit premiums and miscellaneous deductions are accurately processed through payroll.
- Prepare and review monthly deduction reports.
- Submit BenSelect files for reconciliation and ensure timely certification in BenefitFocus.
- Research and resolve enrollment billing and payroll discrepancies; communicate corrective actions as needed.
- Coordinate billing transitions and vendor changes to ensure continuity of services.
- Issue benefit-related refunds and collect insurance payments when applicable.
- Prepare appropriate cash receipt documentation.
- Reconcile bank statements for:
- The self-funded dental plan ensuring accurate cash balances and liability coding.
- The flexible spending account ensures accurate cash balances and reporting.
4. Data Analysis and Strategic Support
- Analyze benefits utilization and cost data to support informed decision-making.
- Prepare reports and provide recommendations to senior leadership regarding program performance and cost containment. Support long-term benefits planning and operational improvements.
5. Customer Service and Professional Collaboration
- Provide prompt professional and courteous service to employees retirees vendors and external agencies.
- Respond to inquiries via phone email mail and in person in a timely manner.
- Establish and maintain effective working relationships with district staff Administrators and benefits providers.
- Provide backup support to department team members as needed
Qualifications
- Bachelors degree in Human Resources Business Administration Accounting or related field preferred.
- Experience in employee benefits administration payroll or public-sector finance preferred.
- Working knowledge of ACA reporting requirements and benefits compliance regulations.
- Experience with benefits administration systems and payroll integration preferred.
Knowledge Skills and Abilities
- Strong analytical and financial reconciliation skills.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in standard office technology and data systems.
Physical Requirements
- Ability to lift carry push or move objects up to 10 pounds.
- Occasional operation of automotive equipment.
- Work is primarily sedentary with periods of standing and walking as required.
Special Requirements
None
*In compliance with Federal Law Craven County Schools administers all education programs employment activities and admissions without discrimination against any person on the basis of sex race color religion national origin age or disability.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
