Assistant Manager 8 Saville Row
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsible for overseeing the daily operations of the outlet to ensure exceptional guest experience efficient service flow and compliance with hotel standards. The role supports the Restaurant Manager in achieving operational excellence cost control and sales targets.
Outlet Operation
Ensure all necessary arrangements and preparations are completed for daily operations special events and VIP services.
Coordinate operational activities with Housekeeping Engineering and other relevant departments to ensure smooth service delivery.
Monitor and manage service flow within the outlet to maintain efficiency and service standards.
Welcome guests assist with seating arrangements present menus and promote daily specials and upselling opportunities.
Handle guest complaints requests and inquiries promptly and professionally implementing corrective actions where necessary.
Maintain accurate records of sales performance guest feedback complaints and operational concerns in designated logbooks; review and discuss with the Restaurant Manager.
Control requisition of supplies and ensure par stock levels are maintained for uninterrupted operations.
Assign and supervise side duties ensuring completion according to schedule.
Conduct regular inspections of operating equipment to ensure adequacy and proper condition; report breakages shortages or missing items.
Inspect outlet facilities furniture and fixtures for maintenance needs and coordinate repairs with Engineering.
Support cost control initiatives and contribute to achieving departmental revenue and profitability targets.
Team Management
Train team members in accordance with hotel standards and established procedures.
Conduct orientation programs for new employees and provide ongoing coaching and development for all staff.
Ensure staff grooming and appearance comply with hotel policies and brand standards.
Maintain accurate attendance records.
Foster positive employee relations and promote professionalism ethical conduct and a service-oriented attitude toward guests colleagues and management.
Other Responsibilities
Demonstrate flexibility to assist in other areas of the hotel during emergencies or operational demands as required by Management.
Perform any other duties as assigned by the Restaurant Manager or Hotel Management from time to time.
Qualifications :
University college or vocational degree in Hospitality Management Food & Beverage or a related field.
Additional professional certification(s) in Food & Beverage or hospitality operations will be considered an advantage.
Good command of written and spoken English.
Proficiency in additional foreign languages and basic knowledge of the local language will be an added advantage.
Minimum of two (02) years of relevant experience in a similar role within the hospitality industry.
Proficient in Microsoft Office applications including Excel Word and PowerPoint.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Fashion Retail
- Hospitality Experience
- Assistant Manager Experience
- Basic Math
- Management Experience
- Math
- Business Management
- Leadership Experience
- Supervising Experience
- Restaurant Management
- Retail Management
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
