Responsibilities
Business Performance
- Responsible and accountable for outlets profitability and revenue generation
- Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
- Analyze and submit month-end reports and identify deviation from business plan goals
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
- Plan implement and measure profit enhancement programs by working with the Kitchen Sales & Marketing Department. Prepare & submit post-mortem promotion report to F&B Director upon completion of promotion
- Implement and maintain control measures to ensure that food & beverage costs productivity labour costs and operating supply costs for the outlet is in line with budget
Outlet Operation
- Respond professionally politely and efficiently to extraordinary requests and complaints from guests.
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Build a good relationship with guests or regular patrons. Try to remember individual patrons names and their preferences to extend a personalized service
- Handle all administration work pertaining to cashier/ bar operation requirement and companys policies
- Maintain department communication logbook and updated notice board
- To be responsible for asset management of all outlet property and facilities and to conduct a regular preventative maintenance inspection.
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
- Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features
- Ensure that health safety and security procedures are in place in the outlet
- Attend all briefings meetings and trainings as assigned by management
- Assist other food & beverage outlets with their operations during peak times or when required
Team Management
- Interview select and recruit outlet employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
- Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication
Qualifications :
Knowledge and Experience
- Diploma in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Minimum 3 years of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Good working knowledge of MS Excel Word & PowerPoint
Competencies
- Strong leadership interpersonal and training skills
Remote Work :
No
Employment Type :
Full-time
Responsibilities Business PerformanceResponsible and accountable for outlets profitability and revenue generationPlan for outlet budget and review forecast on revenue and expenditure on monthly basicAnalyze and submit month-end reports and identify deviation from business plan goalsParticipate in ma...
Responsibilities
Business Performance
- Responsible and accountable for outlets profitability and revenue generation
- Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
- Analyze and submit month-end reports and identify deviation from business plan goals
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
- Plan implement and measure profit enhancement programs by working with the Kitchen Sales & Marketing Department. Prepare & submit post-mortem promotion report to F&B Director upon completion of promotion
- Implement and maintain control measures to ensure that food & beverage costs productivity labour costs and operating supply costs for the outlet is in line with budget
Outlet Operation
- Respond professionally politely and efficiently to extraordinary requests and complaints from guests.
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Build a good relationship with guests or regular patrons. Try to remember individual patrons names and their preferences to extend a personalized service
- Handle all administration work pertaining to cashier/ bar operation requirement and companys policies
- Maintain department communication logbook and updated notice board
- To be responsible for asset management of all outlet property and facilities and to conduct a regular preventative maintenance inspection.
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
- Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features
- Ensure that health safety and security procedures are in place in the outlet
- Attend all briefings meetings and trainings as assigned by management
- Assist other food & beverage outlets with their operations during peak times or when required
Team Management
- Interview select and recruit outlet employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
- Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication
Qualifications :
Knowledge and Experience
- Diploma in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Minimum 3 years of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Good working knowledge of MS Excel Word & PowerPoint
Competencies
- Strong leadership interpersonal and training skills
Remote Work :
No
Employment Type :
Full-time
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