Systems and Process Coordinator

This is a transformationfocused role supporting the digital evolution of SGS Environmental Health & Safety laboratories across Australia. 

As a Systems and Process Coordinator you will play a key role in modernising how laboratory and field data is captured integrated and delivered to clients. Working at the intersection of laboratories field operations IT and customers you will help transition legacy processes into automated scalable and clientcentric digital services. 

Aligned to the SGS Laboratory Systems Specialist job profile this position is ideal for someone who enjoys improving systems embedding best practice and enabling operational change through technology.

This position offers a flexible location within Australia based at one of our major laboratories. The role allows a hybrid working arrangement with a minimum of three days per week in the office. 

What Youll Be Doing 

• Drive the implementation and optimisation of LIMS and electronic data delivery solutions to support futureready laboratory operations 
• Enable secure automated and rulesbased data exchange between SGS systems and client platforms 
• Partner with laboratories field teams SGS IT and commercial teams to redesign data workflows sampling schedules and information structures 
• Act as a change agent supporting the transition from manual or fragmented processes to standardised digital services 
• Serve as the primary systems interface for key clients translating evolving data needs into practical compliant solutions 
• Apply regulatory knowledge and industry standards to strengthen data governance compliance and reporting quality 
• Define monitor and improve system and data delivery performance metrics 
• Develop scalable documentation procedures and templates that support consistent national delivery 
• Train and uplift laboratory field and administrative teams in new systems processes and client communication models 
• Support nonroutine and urgent sampling or testing requirements during periods of change or transition 

Qualifications :

What Youll Bring to the Role

You are comfortable operating in environments undergoing change and enjoy improving how things work. You combine technical capability with strong stakeholder engagement skills. 

To succeed in this role you will have:

• Experience in a commercial laboratory environment with strong exposure to Laboratory Information Management Systems (LIMS) 
• A tertiary qualification in Science or Information Technology 
• 35 years experience in laboratory systems digital service delivery or datadriven operational roles 
• Advanced knowledge of LIMS platforms relational databases and MS SQL 
• Experience with scripting automation or data analytics tools 
• Strong communication skills and the ability to influence across technical and nontechnical teams 
• A proactive improvementfocused mindset and the ability to work through ambiguity 
• Experience in environmental testing and/or sampling or comparable laboratory environments (desirable) 

Why Join This Transformation 

• Be part of a national digital uplift across SGS Environmental Laboratories 
• Work in a specialist role with clear alignment to global SGS career pathways 
• Influence how digital services are designed and delivered at scale 
• Gain exposure to complex systems clients and regulatory environments 
• Join a global organisation committed to innovation integrity and safety 
• Hybrid working model providing a balance between collaborative in-person work and remote productivity.

How to Apply 

If youre motivated by transformation systems improvement and delivering better outcomes through digital solutions wed like to hear from you. Apply now with your CV and a brief cover letter outlining your relevant experience.

Additional Information :

WHY WORK FOR SGS

Working at SGS means joining an innovative Global company. Here are some of the benefits to working for SGS. 

• As a company we have embraced the shift to flexible work
• Sustainability is embedded in our culture and the way we do business
• Paid parental leave
• Paid time for volunteering day and blood donations
• Corporate health & wellbeing offers
• Ongoing learning & development 
• Career development opportunities (Nationally and Globally)
• SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce we encourage applications from people of all ages nationalities abilities and cultures including Aboriginal and Torres Strait Islander peoples the LGBTQI community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong innovative and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past present and future Traditional Custodians and Elders of this nation and the continuation of cultural spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

Remote Work :

No

Employment Type :

Full-time