DescriptionAs an Executive Director in the Operations Business Management team within the Design & Customer Experience (DCE) organization you will collaborate closely with senior design leads to facilitate and track design project work. This role requires a working knowledge of our design research and content deliverables.
Job responsibilities:
- Partner closely with Design Leads to facilitate cross-organizational impacting project discussions with multiple teams and stakeholders driving alignment and achieving common project goals.
- Collaborate horizontally across products to understand business demand support capacity planning and guide project execution.
- Analyze and interpret data to inform decision-making and contribute to the successful execution of projects and initiatives.
- Ensure adherence to Consumer and Community Bankings PXT design delivery process including the use of Jira Align/Jira for all DCE work.
- Monitor Jira Align/Jira hygiene and address exceptions with DCE and Product partners.
- Create and maintain Book of Work (BoW) transparency to support leadership decision-making and provide key updates for executive reporting.
- Oversee program and project management planning change management and business management responsibilities related to resources as needed.
Required qualifications capabilities and skills:
- 8 years of experience in project program and/or product portfolio management.
- Strong organizational and communication skills with the ability to manage multiple projects and tasks simultaneously.
- Excellent communication and interpersonal skills with stakeholders.
- Proficiency in Confluence MS Teams and MS Office (Outlook Word Excel PowerPoint SharePoint).
- Familiarity with design tools (such as Figma) and UI/UX design processes.
- Familiarity with Atlassian/JIRA software tools.
- Experience or familiarity with or similar reporting tools is a plus.
DescriptionAs an Executive Director in the Operations Business Management team within the Design & Customer Experience (DCE) organization you will collaborate closely with senior design leads to facilitate and track design project work. This role requires a working knowledge of our design research a...
DescriptionAs an Executive Director in the Operations Business Management team within the Design & Customer Experience (DCE) organization you will collaborate closely with senior design leads to facilitate and track design project work. This role requires a working knowledge of our design research and content deliverables.
Job responsibilities:
- Partner closely with Design Leads to facilitate cross-organizational impacting project discussions with multiple teams and stakeholders driving alignment and achieving common project goals.
- Collaborate horizontally across products to understand business demand support capacity planning and guide project execution.
- Analyze and interpret data to inform decision-making and contribute to the successful execution of projects and initiatives.
- Ensure adherence to Consumer and Community Bankings PXT design delivery process including the use of Jira Align/Jira for all DCE work.
- Monitor Jira Align/Jira hygiene and address exceptions with DCE and Product partners.
- Create and maintain Book of Work (BoW) transparency to support leadership decision-making and provide key updates for executive reporting.
- Oversee program and project management planning change management and business management responsibilities related to resources as needed.
Required qualifications capabilities and skills:
- 8 years of experience in project program and/or product portfolio management.
- Strong organizational and communication skills with the ability to manage multiple projects and tasks simultaneously.
- Excellent communication and interpersonal skills with stakeholders.
- Proficiency in Confluence MS Teams and MS Office (Outlook Word Excel PowerPoint SharePoint).
- Familiarity with design tools (such as Figma) and UI/UX design processes.
- Familiarity with Atlassian/JIRA software tools.
- Experience or familiarity with or similar reporting tools is a plus.
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