Product Management Lead, AI

AECOM is seeking a Product Management Lead to own the product strategy delivery sequencing and outcome realization for AI- and agentic-enabled capabilities embedded into day-to-day enterprise workflows across core business operations.

This role is accountable for deciding where and how AI should be applied including defining appropriate levels of autonomy human-in-the-loop (HITL) designs trust thresholds and Responsible AI guardrails. The Director ensures AI products are not only delivered but adopted trusted and generating measurable business value at scale.

Operating within enterprise product standards and governance this role partners closely with Process Intelligence & Discovery Responsible AI Architecture Data Engineering Delivery and Operations teams. The Director leads Product Managers and serves as the primary steward of AI product decisions trade-offs and outcomes across the Operational AI portfolio.

This is a product leadership role not a technical architecture or program management position.

This position offers flexibility for hybrid work schedules to include both in-office presence and some flexibility for virtual/telecommute work to be based in Houston or Dallas TX.

Key Responsibilities

• Own and maintain the Operational AI and agentic product portfolio roadmap defining where AI should assist advise or act autonomously aligned to enterprise product and Responsible AI standards
• Translate process discovery insights and business demand into AI-ready product backlogs including autonomy levels HITL workflows guardrails and success metrics
• Lead AI-specific product trade-off decisions balancing value vs. risk autonomy vs. control model cost vs. quality and reuse vs. time-to-impact
• Define product hypotheses evaluation criteria and trust thresholds for AI capabilities (e.g. accuracy containment correction rates explainability user confidence)
• Partner with Architecture Data and Engineering to shape feasible AI solutions that meet business intent Responsible AI requirements and operational constraintswithout owning technical design
• Own adoption and behavior-change strategy for AI products incorporating rollout feedback user corrections and realized outcomes into roadmap evolution
• Establish and operate autonomy governance with Responsible AI Legal Risk and Operations to determine when AI may act advise or must defer to human approval
• Lead and develop Product Managers strengthening AI product craft across outcome definition HITL design evaluation planning and risk stewardship
• Communicate product status risks and performance using AI-relevant evidence including adoption trust signals correction rates cost per interaction and value realization

Qualifications :

Minimum Qualifications

• Bachelors Degree plus at least 12 years of product management experience including demonstrated ownership of AI-enabled or decision-automation outcomes and at least 4 years in a product leadership role or demonstrated equivalent experience and education
• Proven experience owning outcomes for AI-enabled products including autonomy decisions adoption strategy and measurable business impact
• Strong ability to translate business problems into AI-ready product definitions including intents guardrails evaluation plans and human-AI workflows
• Demonstrated judgment balancing AI value risk trust and cost under real-world constraints
• Excellent communication and stakeholder influence skills across Product Responsible AI Architecture Data Operations and Legal

Preferred Qualifications

• Direct experience defining autonomy levels HITL policies and Responsible AI requirements for production systems
• Familiarity with agentic workflows RAG-based experiences AI evaluation frameworks and observability metrics from a product ownership perspective
• Experience establishing AI success measures such as containment correction rates explainability bias controls and user trust
• Fluency collaborating with architects and engineers on AI constraints (data readiness model risk cost/quality trade-offs) without owning technical implementation
• Track record driving behavior change and adoption for AI capabilities in regulated high-risk or mission-critical environments
• Experience operating in federated or matrixed product and delivery models with strong focus on value realization and continuous learning loops

Additional Information :

• Relocation assistance is not available for this position
• Sponsorship for US work authorization is not available for this position now or in the future.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options well-being resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan. 

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at . 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

Remote Work :

No

Employment Type :

Full-time