Account Manager I , EU SSRM

Through the Amazon Marketplace Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide more than a million sellers use this Marketplace and thereby contribute to the success of Amazon

Are you interested in innovating to deliver an excellent level of service to Amazons Selling Partners At Amazon International Seller Services our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers needs (e.g. Fulfillment by Amazon Sponsored Product ads Brand Registry Seller Powered Coupon and Deals). In this role you will be expected to think analytically and problem solve in a fast-paced dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting cold-calling and negotiating via phone.

Key job responsibilities
Monitor key ASIN metrics including sales traffic conversion rates Buy Box percentage and customer feedback. Identify underperforming ASINs and implement strategies for improvement.
Ensure ASINs follow Amazons listing guidelines and A Content best practices.
Manage Sponsored Products Sponsored Brands and other Amazon advertising campaigns at the ASIN level. Plan and execute deals coupons and other promotional activities to boost ASIN visibility.
Ensure ASINs have adequate stock levels and avoid out-of-stock situations monitor pricing trends and competition to optimize pricing strategies.
Identifying specific prospects/partners to approach communicating the specific value proposition for their business and establishing long-term successful partnerships.
Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets.
Manage prioritization and trade-offs across Seller experience performance and operational load.
Use metrics to identify growth drivers or problems and act on improvement opportunities.


- 2 years of sales or account management experience
- 2 years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers

- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology start-ups or SaaS Platforms

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