Account Manager Lender Accounts

***** This role is based in Scottsdale AZ- Office days are Tue to Thur *****

Who We Are

Were building the future of real estate today.

HomeLight is the real estate technology platform powering innovative transactions for top agents lenders and their clients. Our technology makes it easier to buy and sell homes whether thats enabling clients to buy before they sell find a top agent or have certainty through a modern closing process. Each year HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple certain and satisfying for all.

Our team breaks barriers every day while staying committed to HomeLightsgoals and core values which is a crucial element to our shared success.

Who You Are

As an Account Manager - Lender Sales you are the primary post-submission partner for our Loan Officers (LOs). Once an application is submitted you take ownership guiding LOs and their teams from initial approval through under contract.

This is a fast-paced relationship-driven role where communication urgency and creative problem-solving are critical. You are equal parts account manager strategist and deal quarterback ensuring files move forward while building long-term LO loyalty and repeat business.

What Youll Do

• Own applications from submission through initial approval and intocontracts to meet revenue goals
• Partner directly with Loan Officers and Loan Officer Assistants to gather required items (photos lien balances documentation)
• Proactively identify and solve roadblocks to help files move forward
• Strategize with LOs to hit target equity unlock goals needed to make the purchase loan work
• Advise on solutions such as Equity Boost or HELOC options when necessary
• Join joint calls with agents and clients to support deal progression and strengthen relationships
• Educate LOs on program details process expectations and next steps
• Help LOs confidently position our program and fees to their clients (benefits value ROI)
• Monitor stalled or inactive files and proactively re-engage LOs to move them forward
• Deliver fast clear communication across phone email and live meetings

What You Bring

• Understanding of real estate transactions and processes
• Solution-oriented mindset with the ability to think creatively under pressure
• Exceptional communication skills and responsiveness
• Experience managing multiple files in a high-volume fast-paced environment
• Relationship-first mentality focused on building repeat LO partnerships
• Ownership urgency and strong organizational skills

Benefits and Perks

• Medical (Aetna or Kaiser) Dental & Vision (Guardian)
• Long-Term Disability & Short-Term Disability
• Hospital Indemnity Insurance Accident Plan and Employee Critical Illness (Guardian)
• 401k (Accrue) Life Insurance (Guardian) & Pet Insurance (Nationwide)
• Commuter benefits are offered in certain locations
• PTO including Volunteer Days to give back to your community
• Annual Anniversary Perks including one month paid sabbaticals!
• HomeLight Services to help you with buying and selling your home

Lets chat!

HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request and any accommodation will be addressed confidentially.