Billing Operations Manager
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Job Location:
Washington, AR - USA
Hourly Salary:
USD 22 - 22
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Capital Revenue Consultants (CRC) helps mental health practices increase collections and reduce billing stress through comprehensive revenue cycle management and education.
CRC is seeking a Billing Operations Manager to lead and optimize daily billing operations across client accounts. This role ensures service delivery is structured accountable and performance-focusedsupporting strong denial management accurate reporting and high client retention.
The Billing Operations Manager serves as the operational bridge between clients and the internal billing team translating expectations into clear workflows measurable KPIs and consistent execution. This leader is accountable for how work moves through the billing cycle and how systems sustain growth without compromising quality.
This is a remote 1099 contractor position for candidates located in the United States.
Tasks
- Lead daily billing operations across client accounts to ensure accurate timely revenue cycle execution
- Serve as primary client contact; prepare for and lead recurring client meetings
- Oversee biller performance by setting priorities clarifying ownership and reinforcing accountability
- Monitor denials AR aging collections and outstanding balances; drive structured follow-up
- Run and review daily and weekly reports to identify risks and revenue gaps early
- Implement and manage quality assurance processes to protect billing accuracy and reduce repeat errors
- Troubleshoot claim issues by identifying root causes and directing resolution
- Maintain and improve workflows documentation and SOPs to ensure consistency and scalability
- Support onboarding of new clients by organizing billing expectations and processes
- Ensure continuity of operations when team members are unavailable
- Identify operational inefficiencies and implement solutions to improve billing function performance
- Gradually transition day-to-day client oversight from the CEO into structured systems
Requirements
Experience
- 35 years of medical billing experience with full revenue cycle exposure
- Preferred: At least 1 year of mental health billing experience
- Experience leading or overseeing billing work with accountability for outcomes
- Experience managing client communication and leading recurring client meetings
Technical Skills
- Proficient in Google Workspace (Sheets Docs Drive)
- Comfortable working across multiple EHR systems (SimplePractice and TherapyNotes preferred)
- Familiar with common payer portals and insurance follow-up processes
- Able to interpret EOBs/ERAs and resolve denials independently
- Experienced in documenting and maintaining SOPs and workflows
Professional Attributes
- Detail-oriented and highly organized
- Confident professional communicator with clients
- Balanced people managerempathetic yet direct
- Strong problem-solver and self-starter
- Calm under pressure with high ownership and discretion
Benefits
- High-impact leadership role in a growing mental health billing company
- 1520 hours per week expected commitment
- Direct partnership with the CEO and real influence over operations
- Opportunity to build and optimize systems not just maintain them
- Clear measurable outcomes (denials AR aging retention) tied to your performance
- Autonomy to lead improve processes and strengthen team accountability
- Meaningful work that helps mental health providers focus on client care instead of billing stress
If you are a billing leader who thrives in structured performance-driven environments and wants to make a measurable impact we encourage you to apply.
We are seeking someone who values ownership accountability and continuous improvement and who is ready to step into a role with real influence over client experience and operational outcomes.
Hiring Process:
- Applications are reviewed within 3 business days
- 15-minute virtual preliminary interview
- 3045 minute in-depth interview
- 4560 minute final interview with the CEO of Capital Revenue Consultants
We look forward to connecting with candidates who are ready to build lead and elevate billing operations at CRC.
Key Skills
- Revenue Cycle Management
- Athenahealth
- ICD-10
- Management Experience
- Medical Coding
- ICD-9
- Medical Billing
- Budget management
- CPT Coding
- Leadership Experience
- Medicare
- Supervising Experience
