Service Writer
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Job Location:
Bellingham, MN - USA
Monthly Salary:
$ 24 - 36
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
PAPE MATERIAL HANDLING- BELLINGHAM WA
SERVICE WRITER:
Do you love working with a wide variety of people building relationships with customers and solving problems Can you adapt to changing priorities and balance several projects at once If so we want you on our team! Pape Material Handling the premier capital equipment dealer in the West is looking for a Service Writer to join their team.
At Pape we invest in your growth. From robust training programs to continuous support we equip our team members with the tools to return for your hard work we offer competitive compensation exceptional benefits and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape Team!
WHAT YOULL DO:
As our Service Writer you will ensure that all service department work orders are opened maintained proofed and closed in the most efficient way possible all while ensuring you provide an excellent experience for our customers.
In addition to Service Writer responsibilities this role will also function as Shop Coordinator and Field Dispatcher. You will coordinate daily shop workflow to ensure efficient technician utilization proper job prioritization and on-time completion of repairs. This includes scheduling shop and field technicians assigning work orders based on skill set and availability and adjusting schedules as needed to meet changing customer demands.
You will serve as the primary point of contact for dispatching field technicians ensuring timely communication of job details parts availability customer requirements and safety expectations. The role requires proactive monitoring of work-in-progress minimizing downtime and maintaining clear communication between customers technicians parts and management to drive productivity and customer satisfaction.
Additional responsibilities include monitoring labor hours tracking job status updates supporting warranty documentation accuracy coordinating equipment transport as needed and assisting in resolving scheduling conflicts.
Compensation: $24.94-36.16/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 1 hour of sick leave for every 30 hours worked and 7 paid holidays each year. Pape vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
- Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4000 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment Pape has the largest equipment inventory in the West and an unparalleled parts inventory.
- Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.
Key Skills
- Photography
- Proofreading
- Fact check
- Interviewing
- AP Style
- Journalism
- SEO
- Copywriting
- Creative Writing
- Wordpress
- Blogging
- Writing Skills
About Company
Papé offers new and used capital equipment, rental options, extensive parts inventories, and dedicated customer service to keep you moving in WA, OR, CA, ID, NV, MT, AK, & HI.
