permanent
Position: Junior Desktop Support
Quantum Insights is seeking a highly motivated and skilled Junior Desktop Support professional to join our team on a full-time permanent basis. As a leading provider of technology solutions Quantum Insights is committed to delivering exceptional service to our clients and providing a supportive and collaborative work environment for our employees.
Key Responsibilities:
- Provide technical support and troubleshooting for hardware software and network related issues
- Install configure and maintain desktops laptops and peripherals
- Assist with the setup and maintenance of company servers and network infrastructure
- Monitor and manage system backups and updates
- Collaborate with team members to identify and implement process improvements
- Maintain accurate records of all support activities and resolutions
- Assist with onboarding and training of new employees on company technology systems
- Stay up-to-date with industry trends and advancements in technology to make recommendations for system improvements
Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field
- 1-2 years of experience in desktop support or a similar role
- Strong knowledge of Windows and Mac operating systems
- Experience with Active Directory Microsoft Office Suite and remote support tools
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Strong attention to detail and ability to prioritize tasks
- Certifications such as CompTIA A or Microsoft Certified Solutions Associate (MCSA) are a plus
We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and supportive work environment
- Training and certification opportunities
- Modern and innovative technology tools and systems
If you are a self-motivated and dedicated individual with a passion for technology and providing exceptional support we encourage you to apply for this exciting opportunity at Quantum Insights. Join our team and be a part of shaping the future of technology solutions.
permanent Position: Junior Desktop Support Quantum Insights is seeking a highly motivated and skilled Junior Desktop Support professional to join our team on a full-time permanent basis. As a leading provider of technology solutions Quantum Insights is committed to delivering exceptional service to...
permanent
Position: Junior Desktop Support
Quantum Insights is seeking a highly motivated and skilled Junior Desktop Support professional to join our team on a full-time permanent basis. As a leading provider of technology solutions Quantum Insights is committed to delivering exceptional service to our clients and providing a supportive and collaborative work environment for our employees.
Key Responsibilities:
- Provide technical support and troubleshooting for hardware software and network related issues
- Install configure and maintain desktops laptops and peripherals
- Assist with the setup and maintenance of company servers and network infrastructure
- Monitor and manage system backups and updates
- Collaborate with team members to identify and implement process improvements
- Maintain accurate records of all support activities and resolutions
- Assist with onboarding and training of new employees on company technology systems
- Stay up-to-date with industry trends and advancements in technology to make recommendations for system improvements
Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field
- 1-2 years of experience in desktop support or a similar role
- Strong knowledge of Windows and Mac operating systems
- Experience with Active Directory Microsoft Office Suite and remote support tools
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Strong attention to detail and ability to prioritize tasks
- Certifications such as CompTIA A or Microsoft Certified Solutions Associate (MCSA) are a plus
We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and supportive work environment
- Training and certification opportunities
- Modern and innovative technology tools and systems
If you are a self-motivated and dedicated individual with a passion for technology and providing exceptional support we encourage you to apply for this exciting opportunity at Quantum Insights. Join our team and be a part of shaping the future of technology solutions.
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