KITCHEN ASSISTANT
Location: Cape Town South Africa
Department: Operations (On-site): Food and Beverage
Reports to: Food and Beverage Manager / Property Manager
ABOUT TOTALSTAY
At Totalstay were not just in hospitality; were shaping its future. Over the last decade weve redefined what it means to stay local building one of South Africas most dynamic aparthotel brands. Today with over 700 keys across multiple properties we blend designforward spaces technology and unforgettable guest experiences to create stays worth telling stories about.
We are seeking a to support both back-of-house and front-of-house operations ensuring high standards of cleanliness efficient service flow and positive guest experiences.
WHAT YOULL DO
1. Scullery / Back-of-House Duties
- Wash and sanitise all dishes cutlery crockery pots and kitchen equipment
- Maintain cleanliness and hygiene of the scullery kitchen floors drains and work areas
- Dispose of waste and recycling in line with health and safety procedures
- Ensure cleaning equipment and chemicals are used safely and correctly
- Adhere to all food safety hygiene and health & safety regulations
2. Runner / Kitchen Support Duties
- Transport food beverages equipment and supplies between kitchen and service areas
- Assist chefs during service to ensure smooth operational flow
- Clear service items promptly and return them to the kitchen
- Assist with service setup and breakdown as required
- Support high-volume service periods
3. Waitron / Front-of-House Duties
- Assist with serving food and beverages to guests in a professional manner
- Clear and reset tables efficiently and in accordance with service standards
- Assist guests with basic menu queries and relay requests to the kitchen or supervisor
- Maintain cleanliness and presentation of front-of-house service areas
- Provide friendly courteous and guest-focused service at all times
4. General Duties
- Follow all Totalstay policies SOPs and operational procedures
- Work collaboratively with kitchen service and management teams
- Report any maintenance hygiene or safety issues to management
- Perform additional reasonable duties aligned to operational needs
5. Teamwork & Operational Support
- Support the wider Food & Beverage team during high-volume periods including breakfast service peak trading hours happy hours and events.
- Assist colleagues when occupancy levels or operational demands require additional support.
- Follow all reasonable and lawful instructions from supervisors and management.
- Participate in training sessions SOP refreshers and operational briefings.
6. Health Safety & Compliance
- Comply with all Occupational Health & Safety (OHSA) requirements.
- Follow food safety hygiene and sanitation standards at all times.
- Use equipment tools and chemicals responsibly and according to safety guidelines.
- Identify and report hazards incidents or unsafe conditions immediately.
- Adhere to fire safety emergency procedures and incident reporting protocols.
7. Attendance Timekeeping & Performance
- Adhere to approved rosters shift times and clocking procedures.
- Maintain reliable attendance and punctuality in line with BCEA and Sectoral Determination 14 (Hospitality).
- Participate in performance discussions coaching sessions and operational audits.
- Meet performance expectations and KPIs associated with the role.
WHAT WERE LOOKING FOR
- Previous kitchen or hospitality experience advantageous
- Strong work ethic and attention to hygiene
- Team player with positive attitude
- Reliable and punctual
- Able to work shifts weekends and public holidays
WHY JOIN US
- Be part of a growing hospitality brand
- Structured training and development
- Exposure to a premium guest environment
- Performance-driven culture
- Opportunity for internal growth
ONE LAST POINT
We do everything we can to process applications as quickly as possible and respond individually but its not always possible given the number of applicants received daily across the various vacancies. While we understand answering pre-screening questions may be tedious it also helps to ensure your application stands out. If you do not receive a response from us within 3-4 weeks of applying please consider your application unsuccessful.
Required Experience:
Junior IC
KITCHEN ASSISTANTLocation: Cape Town South AfricaDepartment: Operations (On-site): Food and BeverageReports to: Food and Beverage Manager / Property ManagerABOUT TOTALSTAYAt Totalstay were not just in hospitality; were shaping its future. Over the last decade weve redefined what it means to stay loc...
KITCHEN ASSISTANT
Location: Cape Town South Africa
Department: Operations (On-site): Food and Beverage
Reports to: Food and Beverage Manager / Property Manager
ABOUT TOTALSTAY
At Totalstay were not just in hospitality; were shaping its future. Over the last decade weve redefined what it means to stay local building one of South Africas most dynamic aparthotel brands. Today with over 700 keys across multiple properties we blend designforward spaces technology and unforgettable guest experiences to create stays worth telling stories about.
We are seeking a to support both back-of-house and front-of-house operations ensuring high standards of cleanliness efficient service flow and positive guest experiences.
WHAT YOULL DO
1. Scullery / Back-of-House Duties
- Wash and sanitise all dishes cutlery crockery pots and kitchen equipment
- Maintain cleanliness and hygiene of the scullery kitchen floors drains and work areas
- Dispose of waste and recycling in line with health and safety procedures
- Ensure cleaning equipment and chemicals are used safely and correctly
- Adhere to all food safety hygiene and health & safety regulations
2. Runner / Kitchen Support Duties
- Transport food beverages equipment and supplies between kitchen and service areas
- Assist chefs during service to ensure smooth operational flow
- Clear service items promptly and return them to the kitchen
- Assist with service setup and breakdown as required
- Support high-volume service periods
3. Waitron / Front-of-House Duties
- Assist with serving food and beverages to guests in a professional manner
- Clear and reset tables efficiently and in accordance with service standards
- Assist guests with basic menu queries and relay requests to the kitchen or supervisor
- Maintain cleanliness and presentation of front-of-house service areas
- Provide friendly courteous and guest-focused service at all times
4. General Duties
- Follow all Totalstay policies SOPs and operational procedures
- Work collaboratively with kitchen service and management teams
- Report any maintenance hygiene or safety issues to management
- Perform additional reasonable duties aligned to operational needs
5. Teamwork & Operational Support
- Support the wider Food & Beverage team during high-volume periods including breakfast service peak trading hours happy hours and events.
- Assist colleagues when occupancy levels or operational demands require additional support.
- Follow all reasonable and lawful instructions from supervisors and management.
- Participate in training sessions SOP refreshers and operational briefings.
6. Health Safety & Compliance
- Comply with all Occupational Health & Safety (OHSA) requirements.
- Follow food safety hygiene and sanitation standards at all times.
- Use equipment tools and chemicals responsibly and according to safety guidelines.
- Identify and report hazards incidents or unsafe conditions immediately.
- Adhere to fire safety emergency procedures and incident reporting protocols.
7. Attendance Timekeeping & Performance
- Adhere to approved rosters shift times and clocking procedures.
- Maintain reliable attendance and punctuality in line with BCEA and Sectoral Determination 14 (Hospitality).
- Participate in performance discussions coaching sessions and operational audits.
- Meet performance expectations and KPIs associated with the role.
WHAT WERE LOOKING FOR
- Previous kitchen or hospitality experience advantageous
- Strong work ethic and attention to hygiene
- Team player with positive attitude
- Reliable and punctual
- Able to work shifts weekends and public holidays
WHY JOIN US
- Be part of a growing hospitality brand
- Structured training and development
- Exposure to a premium guest environment
- Performance-driven culture
- Opportunity for internal growth
ONE LAST POINT
We do everything we can to process applications as quickly as possible and respond individually but its not always possible given the number of applicants received daily across the various vacancies. While we understand answering pre-screening questions may be tedious it also helps to ensure your application stands out. If you do not receive a response from us within 3-4 weeks of applying please consider your application unsuccessful.
Required Experience:
Junior IC
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