Duty Manager

Brits - South Africa

Monthly Salary: USD 3450 - 3450

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Duty Manager Luxury Safari Lodge North West

Salary: Negotiable DOE Live-in

Kendrick Recruitment is currently seeking an experienced and service-driven Duty Manager for a luxury safari lodge based in the North West. This role is ideal for a hands-on hospitality professional who thrives in a remote lodge environment and is passionate about delivering exceptional guest experiences.

Minimum Experience and Requirements:

Minimum 35 years experience in a similar role within a luxury lodge or five-star hospitality environment

Strong front-of-house and operational knowledge

Excellent guest relations and problem-solving skills

Confident leadership ability with a hands-on management style

Computer literacy and experience with hotel management systems

Strong organisational and administrative skills

Ability to work flexible hours including weekends and public holidays

Key Responsibilities:

Guest Experience & Service Excellence

Ensure a seamless and memorable guest experience from arrival to departure

Handle guest queries requests and complaints professionally and efficiently

Maintain exceptional service standards across all departments

Operational Oversight

Oversee daily lodge operations to ensure smooth service delivery

Coordinate closely with housekeeping food and beverage maintenance and guiding teams

Ensure all areas of the lodge are maintained to luxury standards

Team Leadership

Support guide and motivate the front-of-house and operational teams

Assist with staff training and performance management

Lead by example to maintain high morale and service excellence

Administration & Reporting

Manage daily reports guest feedback and operational checklists

Assist with stock control and general lodge administration

Ensure compliance with health safety and company standards

This is an excellent opportunity for a dedicated Duty Manager looking to grow within a luxury safari lodge environment.

Interested candidates are invited to submit their CV to apply for the role.

Required Skills:

Experience

Duty Manager Luxury Safari Lodge North WestSalary: Negotiable DOE Live-inKendrick Recruitment is currently seeking an experienced and service-driven Duty Manager for a luxury safari lodge based in the North West. This role is ideal for a hands-on hospitality professional who thrives in a remote l...