Duty Manager

Cape Town - South Africa

Monthly Salary: ZAR 30000 - 35000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Duty Manager (Hotel) Luxury Property Group Camps Bay

Salary: Negotiable DOE

Kendrick Recruitment is currently seeking an experienced and professional Duty Manager for a luxury property group based in Camps Bay. This role is ideal for a polished hospitality professional who excels in guest relations operational oversight and leading teams within a high-end hotel environment.

Minimum Experience and Requirements:

Minimum 35 years experience in a similar role within a luxury hotel environment

Strong front-of-house and operational management experience

Excellent guest relations and complaint resolution skills

Confident leadership ability with a hands-on management approach

Computer literacy and experience with hotel management systems

Strong administrative and organisational skills

Ability to work flexible shifts including weekends and public holidays

Key Responsibilities:

Guest Experience & Service Standards

Ensure a seamless guest journey from arrival to departure

Handle guest queries requests and complaints promptly and professionally

Maintain exceptional service standards in line with luxury brand expectations

Operational Management

Oversee daily hotel operations during assigned shifts

Coordinate closely with housekeeping maintenance food and beverage and reception teams

Ensure all departments operate efficiently and meet established standards

Team Leadership

Supervise and support front-of-house teams

Assist with staff training development and performance management

Lead by example to foster a culture of professionalism and service excellence

Administration & Reporting

Complete daily operational reports and shift handovers

Monitor occupancy special requests and VIP arrivals

Ensure compliance with health safety and company policies

This is an excellent opportunity for a driven Duty Manager seeking to grow within a reputable luxury property group in Camps Bay.

Interested candidates are invited to submit their CV to apply for the role.

Required Skills:

experience

Duty Manager (Hotel) Luxury Property Group Camps Bay Salary: Negotiable DOEKendrick Recruitment is currently seeking an experienced and professional Duty Manager for a luxury property group based in Camps Bay. This role is ideal for a polished hospitality professional who excels in guest relations...