Client Success Account Manager Supply Chain Solutions
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
THIS IS AN ONSITE POSITION IN OUR HOUSTON TX FACILITY
We are looking for a resourceful communicative and dynamic individual to join our Supply Chain team as an Account Manager. A successful employee in this role will be able to work with RRDs clients across various industries. This individual should be knowledgeable in Supply Chain Operations a self-starter and team player who takes initiative thrives in a fast-paced environment.
The Account Manager will be responsible for Operational and Analytical Account Management for one or more assigned accounts. The position will be driving force for optimized service delivery customer value/satisfaction and continuous improvement.
Responsibilities
- Serve as the primary contact for the assigned customers.
- Enhance customer relationship by working closely with customer on the development of targeted solutions and new business opportunities.
- Develop and maintain in depth knowledge of customers business and associated supply chain requirements.
- Ensure planning and inventory strategies are shared and agreed upon with customers.
- Maintain accurate complete up-to-date customer files in addition to detailed account history.
- Consult with customers to understand business issues and goals and works with customer to develop improved solutions to business needs.
- Assist sales in the preparation of RFPs and RFQs on the accounts managed.
- Maintain up to date knowledge of industry trends new products specifications competitor strengths and weaknesses and communicates new information to Sales Representatives.
- May be involved in specific customer projects as assigned by sales management.
- Performs other related duties and participates in special projects as assigned.
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Qualifications :
Job Knowledge & Skills
- Bachelor degree in Supply Chain Operations Management or discipline related to functional work
- 5 years of relevant work experience OR demonstrated ability to meet the job requirements.
- At least 1-2 years in a Supply Chain environment is preferred.
- Prior experience in a customer-facing role is required.
- Must have excellent Excel skills.
- Experience with Google Suite is strongly preferred.
- Strong analytical and problem-solving skills required.
- Ability to work well with large and diverse teams across multiple time-zones.
- Excellent written and verbal communication skills required.
Additional Information :
The salary pay range for this role at the noted location is $64000 to $98400. The actual rate of pay offered may vary based upon but not limited to: education skills experience proficiency performance shift and addition to base salary depending on the role the total compensation package may also include overtime shift differential call-in and stand-by pay. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer/partner discounts.
All your information will be kept confidential according to EEO guidelines.
#LI-MY1
#LI-Onsite
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Inventory Control
- Procurement
- SAP
- Supply Chain Experience
- SAP Supply Chain Management
- Production Planning
- Supplier Management
- ERP Systems
- Materials Management
- Logistics
- Manufacturing
- MRP
About Company
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industrys most trusted portfolio of creative execution and world-wide business process consulting, with ser ... View more
