Client Service Manager
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Job Location:
La Porte, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
- Bachelors degree in engineering Supply Chain Management Manufacturing or a related field with at least 2 years of experience in scheduling expediting production control or supply chain within a manufacturing environment or
- 10 years of experience working in high paced repair service center or manufacturing environment for high-speed rotating equipment
- Strong understanding of manufacturing processes and purchased-part supply chains
- Experience working with ERP/MRP systems (e.g. SAP Oracle Odoo NetSuite etc.)
- Excellent organizational and time-management skills with strong attention to detail
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Strong communication skills and confidence working cross-functionally and with suppliers
- Experience supporting engineered-to-order or project-based manufacturing
- Familiarity with lean manufacturing principles
- Advanced Excel or data analysis skills
- APICS/ASCM certification (CPIM CSCP)
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
