Restaurant Manager
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Job Location:
Wickenburg, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
General Purpose:
Developsimplementsandmaintainsquality standards for restaurantfacility including supervision and direction of service staff. Ensures excellent customer service standardsaremaintained.
Essential Duties:
- Organizes and conducts pre-shift meetings to review specials menu changes house counts etc.
- Ensures that the restaurant and restaurant facilitiesare keptcleanwell stockedand organized. Checks the maintenance of all equipment in the restaurant and schedules needed maintenance and repair.
- Circulates throughout the restaurant facilities and kitchen areas to visuallymonitorandtake action to ensurefood quality and service standards are met.
- Greetsguests at tables to ensure complete customer satisfaction attention to guest needs.
- Ensures established cash handling proceduresareutilizedto accurately charge customers.
- Creates revenue forecasts and reports. Monitorsrestaurantbudget.
- Oversees daily restaurant activities toinclude:serving tables bussing tables seating guests roomserviceand general clerical/cashier duties.
- Responsible for interviewing hiring training planning assigning and directing work evaluating performance rewarding and disciplining associates; addressing complaints and resolving problems.
- Manages department members that mayinclude butis not limitedto:Food and Beverage Supervisor Host Server Cashier.
- Assures that effective orientation and trainingare givento each new associate. Develops ongoing training programs and tests for comprehension.
- Regular and reliable attendance.
- Incorporates safe work practices in job performance.
Education/Experience:
Associates degree (AA); or six months toone yearrelated experience and/or training; or equivalent combination of education and experience.
Physical Demands:
Frequently stands walks talks and useshands reaches with hands and arms. Occasionally sits climbs balances stoops kneels crawls crouchestasteor smells. Frequentlylifts upto 25 pounds and occasionallylifts upto 50 pounds.
Environment/Noise:
Occasionally works in extreme heat wet or humid conditions (non-weather). Occasionally works in outdoor weather is moderate.
Certificates/Licenses:
ServSafeCertified Food Manager (Food & Alcohol) or Skill and Ability Preferences:
Job Knowledge Skill and Ability Preferences:
- Ability to read and speak English may berequiredin order toperform the duties of the job ( associates maybe requiredto communicate with English speaking customers or co-workers the manuals for the equipment the associates may use are in English)
- Must meet state age requirements for handling alcoholic beverages
- Working knowledge of winespiritsand regional cuisines
- Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
- Strong problem analysis and problem resolution skills
- Strong multi-taskingorganizationaland time management skills to ensure a quick response to client needs.
- High levelof active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy
- Strong written and verbal communication skills
- Strong leadership and people management skills
- Professional and courteous demeanor
- Ability to create high performance teams and to bea strong teamplayer
- Demonstrate a strong commitment to company values
- Organizational development abilities with a strong focus on individual and team advancement
- Computerproficiencyin Microsoft products such as Word ExcelPowerPointand Microsoft Outlook
- Ability tomaintaineffective financial accountability to the company and to the ownership
- Complete and comprehensive understanding of the physical infrastructurefoodand beverage controls and financialback officesystems of a hospitality/food service environment
- Working knowledge of food and beverage service equipment and current trends.
- Exceptional personal hygiene and positive representation of the organization to Troon employeesclientsand vendors
This job description is not an exclusive or exhaustive list of all job functions that an associate in this positionmay be askedto perform from time to time.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Labor Cost Analysis
- Hospitality Experience
- Cost Management
- Assistant Manager Experience
- Management Experience
- Profit & Loss
- Computer Literacy
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
