Product Experience Manager – Exchange Products

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Purpose	The Product Experience Manager will be responsible for owning and enhancing the end-to-end experience of exchange products across trading post-trade and market access journeys. The role will work closely with business technology operations risk and compliance teams to ensure products are user-friendly regulatory compliant operationally robust and scalable while driving adoption and market confidence.
Key Job Responsibilities
1. Product Experience Ownership Own the end-to-end participant experience for assigned exchange products across trading clearing settlement and reporting flows. Identify experience gaps operational pain points and inefficiencies faced by trading members clearing members and institutional participants. Drive simplification and consistency of product workflows without compromising risk controls or regulatory compliance. 2. Business & Regulatory Alignment Interpret regulatory guidelines circulars and policy changes issued by SEBI and translate them into clear product and system requirements. Ensure all product enhancements and changes adhere to regulatory norms audit requirements and internal governance frameworks. Support regulatory filings clarifications and internal approvals in coordination with compliance and legal teams. 3. Product Enhancements & New Launches Lead requirement definition functional specifications and user journeys for new products instruments order types or feature enhancements. Collaborate with technology teams through development UAT mock trading and production rollout. Plan and execute product launches including member communication documentation FAQs and training material. 4. Stakeholder Management Act as a single point of contact between business users trading members operations risk compliance and technology teams. Engage with brokers institutions and other market participants to capture feedback and usage insights. Work closely with clearing corporations and internal ops teams to ensure seamless post-trade experience. 5. Monitoring & Continuous Improvement Monitor product performance adoption trends operational incidents and participant feedback post-launch. Analyze transaction data exception reports and member complaints to identify improvement opportunities. Drive continuous optimization of product experience documentation clarity and user support processes. 6. UX & Experience Design Responsibilities Strong UX mindset with the ability to design and influence clear compliant and risk-safe user journeys for complex financial market products Own and continuously improve the end-to-end user journeys across trading order management risk clearing settlement reporting and support touchpoints. Apply strong UX thinking to simplify complex transaction-heavy workflows for brokers traders institutional participants and internal operations teams.
Skills & Competencies Required
Functional & Domain Skills Strong understanding of capital/commodity markets including cash derivatives or commodity segments. Hands-on exposure to exchange trading systems Order Management System /Risk Management System clearing & settlement processes. Sound knowledge of exchange regulations market structure and participant workflows. Experience in product management business analysis or product experience roles within financial market infrastructure/ BFSI platforms/ Fintech setups. Technical & Analytical Skills Ability to write clear business and functional requirement documents. Comfortable working with technology teams on APIs system flows test cases and UAT. Strong analytical mindset to interpret data logs incident trends and user behaviour. Proficiency in MS Excel PowerPoint and product documentation tools

Role Purpose The Product Experience Manager will be responsible for owning and enhancing the end-to-end experience of exchange products across trading post-trade and market access journeys. The role will work closely with business technology operations risk and compliance teams to ensure pro...

Role Purpose	The Product Experience Manager will be responsible for owning and enhancing the end-to-end experience of exchange products across trading post-trade and market access journeys. The role will work closely with business technology operations risk and compliance teams to ensure products are user-friendly regulatory compliant operationally robust and scalable while driving adoption and market confidence.
Key Job Responsibilities
1. Product Experience Ownership Own the end-to-end participant experience for assigned exchange products across trading clearing settlement and reporting flows. Identify experience gaps operational pain points and inefficiencies faced by trading members clearing members and institutional participants. Drive simplification and consistency of product workflows without compromising risk controls or regulatory compliance. 2. Business & Regulatory Alignment Interpret regulatory guidelines circulars and policy changes issued by SEBI and translate them into clear product and system requirements. Ensure all product enhancements and changes adhere to regulatory norms audit requirements and internal governance frameworks. Support regulatory filings clarifications and internal approvals in coordination with compliance and legal teams. 3. Product Enhancements & New Launches Lead requirement definition functional specifications and user journeys for new products instruments order types or feature enhancements. Collaborate with technology teams through development UAT mock trading and production rollout. Plan and execute product launches including member communication documentation FAQs and training material. 4. Stakeholder Management Act as a single point of contact between business users trading members operations risk compliance and technology teams. Engage with brokers institutions and other market participants to capture feedback and usage insights. Work closely with clearing corporations and internal ops teams to ensure seamless post-trade experience. 5. Monitoring & Continuous Improvement Monitor product performance adoption trends operational incidents and participant feedback post-launch. Analyze transaction data exception reports and member complaints to identify improvement opportunities. Drive continuous optimization of product experience documentation clarity and user support processes. 6. UX & Experience Design Responsibilities Strong UX mindset with the ability to design and influence clear compliant and risk-safe user journeys for complex financial market products Own and continuously improve the end-to-end user journeys across trading order management risk clearing settlement reporting and support touchpoints. Apply strong UX thinking to simplify complex transaction-heavy workflows for brokers traders institutional participants and internal operations teams.
Skills & Competencies Required
Functional & Domain Skills Strong understanding of capital/commodity markets including cash derivatives or commodity segments. Hands-on exposure to exchange trading systems Order Management System /Risk Management System clearing & settlement processes. Sound knowledge of exchange regulations market structure and participant workflows. Experience in product management business analysis or product experience roles within financial market infrastructure/ BFSI platforms/ Fintech setups. Technical & Analytical Skills Ability to write clear business and functional requirement documents. Comfortable working with technology teams on APIs system flows test cases and UAT. Strong analytical mindset to interpret data logs incident trends and user behaviour. Proficiency in MS Excel PowerPoint and product documentation tools