HR Manager

Responsibilities:

Recruitment & Talent Management:

• Develop recruitment pipelines for all roles (operations managers assistants client experience roles and leadership positions).
  
• Manage the full hiring cycle: sourcing screening interviewing and final placement.
  
• Ensure all hires align with salon standards culture and skill requirements.
  
• Support workforce planning and staffing schedules in collaboration with operations.
  

Onboarding & Training:

• Lead structured onboarding including policy training culture integration and system access.
  
• Coordinate with department leads on technical and service standard training.
  
• Create and maintain development paths and learning opportunities.
  

Employee Relations & Culture Development:

• Foster a positive respectful and inclusive salon environment based on professionalism accountability and collaboration.
  
• Serve as the first line of support for employee concerns conflict resolution and communication.
  
• Deliver feedback frameworks and culture initiatives to strengthen team performance and morale.
  

Performance & Compliance:

• Build and implement KPIs performance review cycles and growth pathways for all roles.
  
• Document disciplinary actions performance improvement plans and compliance reporting.
  
• Ensure adherence to labor laws safety standards leave policies and code of conduct.
  

Policies Systems & Documentation:

• Maintain updated employee files contracts confidentiality agreements and licenses/certifications where applicable.
  
• Develop revise and enforce HR policies SOPs compensation structures and behavior expectations.
  
• Support payroll administration through attendance tracking overtime and incentives where applicable.
  

Retention & Workforce Development:

• Implement employee recognition wellness initiatives and retention strategies tied to salon values.
  
• Ensure internal communication systems support transparency consistency and trust.
  
• Partner with leadership to identify talent gaps and succession plans.
  

Reporting:

• Provide monthly HR reports covering recruitment status attendance turnover performance cycles and workforce insights.
  
• Recommend staff planning strategies training needs and policy adjustments based on trends and feedback.
  

• 4 -5 years of HR experience ideally in beauty hospitality retail healthcare or service-based environments.
  
• Strong interpersonal communication mediation and leadership skills.
  
• Experience with HR systems employee compliance recruiting and policy building.
  
• Organized consistent and detail-oriented with strong follow-through.
  
• Calm under pressure fair in judgment and good at managing personalities.
  
• Passion for beauty wellness or the hospitality industry (preferred but not required).
  
• Growth-minded and comfortable building structure as the business scales.