Guest Service Supervisor

Clifton Springs, NY - USA

Hourly Salary: $ 17 - 19

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Guest Services Supervisor - Spare Time Entertainment - Clifton Park NY

What Youll Do

Lead and support our Front Desk Attendants to keep the front of house running smoothly and the atmosphere lively friendly and organized.
Ensure our facility is clean well-presented and ready to wow guests.
Oversee daily operations in our amusement areas and assist with scheduling team members to meet business needs.
Train coach and motivate Front Desk Attendants and Porters to deliver top-tier service.
Partner with the General Manager on promotions leagues and special events.
Communicate effectively with guests team members and leadership in person over the phone and via our POS and PA systems.
Keep tabs on inventory supplies and equipment addressing any issues promptly.
Lead by example through our Spare Time Service Standards (Code S.E.R.V.E.) ensuring every guest feels welcome valued and excited to return.
Respond quickly to guest needs safety issues or incidents with professionalism and care.
Complete shift reports handle cash or vouchers accurately and help keep operations running seamlessly.

What You Bring

High school diploma or equivalent (some college a plus).
2 years of guest service experience and at least 1 year in a supervisory or leadership role.
Strong communication and organizational skills with comfort using Microsoft Office tools.
A positive attitude calm under pressure and an ability to inspire those around you.

What to Expect

A lively energetic environment filled with music lights and smiling faces.
Frequent interaction with large groups families and kids every day brings something new.
Standing and walking for long periods occasional lifting up to 50 lbs and weekend/holiday availability.

If you thrive in a fast-paced people-focused environment and love creating moments that make someones day wed love to meet you!

Apply today for immediate consideration and come help us make Spare Time the best time. ð³â

Pay Range: $17.50-19.50/hour

Required Experience:

Manager

Guest Services Supervisor - Spare Time Entertainment - Clifton Park NYWhat Youll DoLead and support our Front Desk Attendants to keep the front of house running smoothly and the atmosphere lively friendly and organized.Ensure our facility is clean well-presented and ready to wow guests.Oversee daily...