Sales Coordinator

Job Description:

Job Description Summary

We are looking for someone to join the sales team in a sales support function. You will get to know the sales process as well as learn about our market leading diverse products by supporting the Global sales team. You will provide full administration to the team including submission of sales orders recording updates on the CRM system always ensuring accuracy and speed.

Role & Responsibilities

• Responsibility for providing administrative support to the Global Sales Team.

• Support Field Sales with the contract administration process including but not limited to creating new contracts for new customers and amending or correcting existing contracts ensuring that all data is correctly input into the relevant CRM system and processed completely through to final billing stage (chasing POs signed contacts payment details etc.)

• Lead Validation & Distribution Validate inbound leads via phone chat line or email and based on the lead validation guidance set by the sales organization assign the lead to the appropriate sales rep for follow up.

• When necessary be the coordinator between the sales rep and corporate legal in situations where legal input is required (i.e. redlining of agreements).

• Working with the current processes in place within the teams and reviewing ways of improving them

• Work closely with Sales Reps order management team billing etc. to ensure sales are accurately recorded and reported in a timely manner.

Knowledge and Experience

• Ability to handle a busy workload in a calm and professional manner being Proactive/Solution oriented

• Excellent Interpersonal skills ability to interact with variety of different personalities not afraid to challenge for follow up information Both written and verbal

• Attention to detail with the ability to multitask and prioritize tasks accordingly

• Intermediate / Advanced Microsoft Office and Google Suite required

• Knowledge of or NetSuite system would be advantageous

• Ability to be able to build relationships both internally and externally

• Fluency in English (and other languages based on region)

• Self-motivated trustworthy and builds confidence

• Knowledge and interest in energy commodity markets

• 2 years of experience in sales admin sales support customer service or similar function

Dow Jones Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin protected veteran status or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability please reach out to us at Please put Reasonable Accommodation in the subject line.

Business Area: OPIS

Job Category: Sales Ops/Planning/Support Group

Union Status

Non-Union role


We recognize that attracting the best talent is key to our strategy and success as a company. As a result we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect and we tailor our offers within the range based on the selected candidates experience industry knowledge location technical and communication skills and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract engage and motivate talented people to do their best work. Similarly to salary for bonus eligible roles targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles in addition to cash compensation the company provides a comprehensive and highly competitive benefits package with a variety of physical health retirement and savings caregiving emotional wellbeing transportation and other benefits including elective benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Since 1882 Dow Jones has been finding new ways to bring information to the worlds top business entities. Beginning as a niche news agency in an obscure Wall Street basement Dow Jones has grown to be a worldwide news and information powerhouse with prestigious brands including The Wall Street Journal Dow Jones Newswires Factiva Barrons MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy depth and innovation enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands Dow Jones is a modern gateway to intelligence with innovative technology advanced data feeds integrated solutions expert research award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers when and where they need it every day.

If you are a current employee at Dow Jones do not apply here. Please go to the Career section on your Workday homepage and view Find Jobs - Dow Jones. Thank you.

Req ID: 33225

Business Area:

Job Category:

Union Status: