Dedicated Account Representative

Gurgaon - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What Youll Do

Provide tool & site administration for online tools
Provide tool support and administration (e.g. EA)
Create and distribute reporting and scorecards including BUR.
Contract administration and implementation (Air Car Hotel)
Policy maintenance and insights
Billing/settlement reconciliation or soft dollar or unused ticket administration.
Crisis management reporting and coordination with 3rd parties (e.g. ISOS)
Project handle client request to completion (e.g. vendor support market share)
Internal point of contact for other GBT teams (PRDS product)

What Were looking for

Thorough knowledge of the Business Travel Industry
Knowledge of online booking tool functionalities
Knowledge to support Guide Auditor and Flexible HR Feed a plus
Knowledge of GDS (Sabre/Apollo) & correx functionality
Extensive Customer Service Skills
Highly organized and detail oriented
Proficient in Excel Word PowerPoint and Microsoft Outlook
Demonstrate strong analytical skills
Ability to prioritise and good time management skills
Ability to understand and effectively utilize technology via the web or GBT reporting tools
Excellent oral and written communication skills

Location

Gurgaon India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.
And much more!

All applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.

What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!

Required Experience:

Unclear Seniority