Senior Manager, Business Development Operations
Kuala Lumpur - Malaysia
Job Summary
Job Summary
Lead a regional BD Operations team to turn market insights into strategy orchestrate crossmarket client engagement and deliver KPIdriven transparency across 16 healthcare markets.
General Responsibilities
- Orchestrate BD growth pillars endtoend across 16 marketsalign strategy definition opportunity prioritization and execution with crossfunctional partners.
- Translate country insights into regional choices: set therapeuticarea focus portfolio priorities and client segmentation (SMEs midsize biopharma MNCs); build frameworks to evaluate prioritize communicate and track opportunities.
- Own the clientengagement narrative: synthesize regional insights and produce datadriven executivequality content; act as senior support for highstakes partner meetings.
- Institutionalize operational excellence: standardize BD processes and governance (pipeline reviews forecasting planning) and deliver KPI/forecast analyses to improve success conversion and pipeline progression.
- Activate strategy & orchestrate regionally: establish governance mechanisms align markets coordinate clientengagement processes and consolidate country inputs for consistent decisions and a unified regional story.
- Continuously improve BD tooling: enhance systems and dashboards to increase pipeline visibility and decisionmaking quality.
- Prioritize resources & build capability: direct team effort by impact/urgency and recruit coach and retain top talent.
Leadership Responsibilities:
- Cascade strategy build and develop a highperforming team align crossfunctional stakeholders influence adoption of BD frameworks optimise resources institutionalise bestpractice operations and use KPI insights to continuously improve execution.
Functional Skills and Knowledge
- Solve & deliver at pace: Diagnose operational bottlenecks set clear hypotheses and lead multistakeholder projects to measurable BD outcomes (e.g. winrate conversion forecast accuracy).
- Turn data into strategy: Distill complex market/portfolio/competitor data into sharp insights and actionable strategies for pharma/healthcare growth.
- Operate with agility: Pivot quickly to market or client signals reprioritise and land results in fastmoving multimarket settings.
- Communicate to decision: Build decisiongrade dashboards and executive narratives that influence senior stakeholders.
Education
- Bachelors in Business/Marketing/Data Analytics/Life Sciences/Pharmaceutical Sciences (or related).
- Preferred: MBA/Masters (Business or Healthcare Mgmt) or certifications in Power BI/Tableau/SQL
Experience
- 610 years in BD Operations/Support or Research/Proposal Development within healthcare/pharma (or related).
- Regional/multimarket exposure (e.g. coordinating across multiple countries/markets).
- 23 years people leadership (direct line management).
- Advanced Excel plus Power BI/Tableau (and SQL fundamentals) experience in building/reading dashboards and decision support.
- Proven contributions to senior leadership/governance forums (e.g. strategy reviews steering committees board/ELT materials).
- Demonstrated crossfunctional collaboration with Marketing Commercial Operations Product/PMM.
- Led/supported strategic initiatives and commercial execution/business operations.
- Analytical to actionable: converts data/insights into clear business recommendations.
- Success in a fastpaced matrixed environment across countries/functions/partners.
- Strong communication & presentation skills; confident with senior internal/external stakeholders.
Required Experience:
Senior Manager
Key Skills
About Company
DKSH Spain distributes, markets, and sells high-quality products and brands, helping businesses in Spain develop and grow.