Contract Marketing Operations Associate (ANZ market)

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our Journey

The ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members money and time and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective in 2014 ShopBack now powers over US$5.5 billion in annual sales for over 20000 online and in-store partners and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings ShopBack continues to create value for both members and merchants. Notably its payment solution ShopBack Pay offers members a convenient and rewarding payment option at checkout.

Key Responsibilities

Develop coordinate and execute marketing campaigns and challenges across all Business unit for app website CRM and paid/owned external channels.
Ensure all campaign assets content and deals are uploaded accurately and on time.
Support onsite scheduling and placement of marketing assets to maximize visibility for deals secured by the Business Development team.
Coordinate campaign timelines and ensure smooth end-to-end execution.

Stakeholder & Cross-Functional Collaboration

Collaborate closely with various stakeholders from Commercial Sales Ops GDs to align strategies and execution.
Proactively manage stakeholders to ensure deadlines and deliverables are met.
Support partnership initiatives and cross-market coordination when required.

Operational Excellence & Process Improvement

Support daily marketing operations coordination and maintain internal documentation trackers and schedules.
Identify process gaps and propose improvements to enhance efficiency and campaign effectiveness.
Ensure compliance with internal processes and quality standards.

Essentials to Succeed

1 year of relevant experience in marketing or operations preferably in digital tech or e-commerce environments (fresh graduates with strong internship experience are welcome).
Strong organizational skills with excellent attention to detail.
Proactive and results-oriented with the ability to manage multiple stakeholders.
Strong communication and project management skills.
Comfortable working in a fast-paced dynamic and ambiguous environment.
Able to support ANZ time zone

ShopBackers DNA

Grit - We tackle all challenges head-on working together to solve problems and achieve success.
Hunger - We value hard work and having relentless drive.
Speed - We move fast and have a bias for action all to deliver maximum impact.
Impact - We focus on results always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset constantly striving to learn improve and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid open and collaborative culture where feedback is valued for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sexual orientation national origin age disability genetic information veteran status or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications analyse resumes match candidates to roles generate interview notes and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully securely and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting emailprotected.

Required Experience:

Our JourneyThe ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members m...