Who is USP
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the worlds leading health and science experts to develop rigorous quality standards for medicines dietary supplements and food ingredients. At USP we believe that scientific excellence is driven by a commitment to fairness integrity and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1300 professionals across twenty global locations working to strengthen the supply of safe high-quality medicines worldwide.
At USP we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship professional development and leadership opportunities. Our partnerships standards and research reflect our belief that ensuring broad participation in scientific leadership results in stronger more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair merit-based selection processes that enable the best scientific mindsregardless of backgroundto contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
Brief Job Overview
The Healthcare Quality & Safety (HQS) Compounding team is seeking a highly organized detail oriented temporary specialist to support technical queries related to USP General Chapters <795> <797> <800> and compounded preparation monographs. This role will address stakeholder inquiries identifying emerging themes of interest for educational webinars maintain high quality public facing FAQs that support consistent understanding of USP compounding standards and feed into AI tools to improve stakeholder experience.
This role is a remote CONTRACT for 3 months governed by contractors policies and option to receive contractors benefits.
How will YOU create impact here at USP
As part of our mission to advance scientific rigor and public health standards you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity regulatory excellence and evidence-based decision-making to ensure health systems worldwide can rely on strong tested and globally relevant quality standards.
Additionally USPs People and Culture division in partnership with the Equity Office invests in leadership and workforce development to equip all employees with the skills to create high-performing inclusive teams. This includes training in equitable management practices and tools to promote engaged collaborative and results-driven work environments.
The Technical Support Specialist - Compounding Queries has the following responsibilities:
The ideal candidate will have strong communication skills experience synthesizing technical compounding information and deep expertise in USP compounding standards and compounding monographs.
1. Technical query responses:
Respond to questions received in the USP customer email boxes related to USP compounding standards.
Draft clear accurate responses using established guidance HQS resources and subject matter expert input aligned with program messaging.
Identify common or emerging topics suitable for stakeholder capability building activities.
From the queries facilitate updates to public facing FAQs for USP <795> <797> <800> and compounded preparation monographs ensuring accuracy clarity and alignment with the official standards.
Shape AI modules that address technical standards-based queries helping to refine answers and improve system capabilities.
2. Perform review consolidation and preparation of materials in support of the Compounding Documentary Standards Scientist.
Who is USP Looking For
The successful candidate will have a demonstrated understanding of our mission commitment to excellence through inclusive and equitable behaviors and practices ability to quickly build credibility with stakeholders along with the following competencies and experience:
Compounding pharmacist or pharmacy technician with a degree in pharmacy (PharmD).
Strong proficiency in USP compounding standards <795> <797> <800> as well as compounded preparation monographs.
Strong written communication skills with demonstrated ability to translate technical concepts into clear messages.
Supervisory Responsibilities
None this is an individual contributor role.
Compensation
Contractor Hourly Range: USD $70.44 $91.81 per hour.
Required Experience:
Senior IC
USP is dedicated to helping improve global health through standards setting in compounding, biologics, pharmaceutical manufacturing and other fields.