Remote Technical Support
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Remote Technical Support
About Us
Measutronics provides positioning guidance and underwater imaging solutions in support of marine construction and dredging operations. We have a thorough understanding of the unique challenges the marine environment presents.
Job Responsibilities:
- Provide technical support to clients remotely for positioning guidance and underwater imaging solutions.
- Troubleshoot technical issues and provide timely solutions to ensure client satisfaction.
- Collaborate with the internal team to resolve complex technical problems.
- Document support processes procedures and solutions for future reference.
- Deliver excellent customer service and maintain a professional demeanor at all times.
Essential Qualifications:
- Bachelors degree in a relevant field such as IT Computer Science or Engineering.
- Strong knowledge of positioning systems guidance technology and underwater imaging.
- Excellent communication skills both written and verbal.
- Ability to work independently and in a team environment.
Desired Experience:
- Minimum of 2 years of experience in technical support or a related field.
- Experience with marine construction or dredging operations is a plus.
Salary & Benefits:
The salary for this position is competitive and will be based on the candidates qualifications and addition we offer benefits such as health insurance paid time off and opportunities for professional development.
