Guest Service Supervisor

Pineville, LA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

What Youll Do

Lead and support the front desk team during busy shifts
Set the vibe for great service and positive energy
Keep the front-of-house organized and guest-ready
Oversee lanes arcade and attractions throughout the day
Train and coach team members
Step in and handle guest concerns confidently
Help with scheduling and event coverage
Run POS transactions accurately
Open and close the building
Keep safety top of mind and respond to issues quickly

What Were Looking For

High school diploma or equivalent
2 years of guest service experience
12 years of leadership or supervisory experience required
Hospitality or food and beverage experience is a big plus
Strong communicator who isnt afraid to take charge
Comfortable giving direction and holding people accountable
Available nights weekends and holidays
Someone who can stay calm when it gets busy

Physical Requirements

Able to stand and walk for most of your shift
Able to move quickly around the facility
Able to lift up to 25 pounds
Comfortable working in a lively space with music lights and steady noise
Able to stay focused and responsive in an active environment

Why Youll Love It Here

Its never boring
Youre part of the action not stuck behind a desk
You get real leadership experience
Youre leading a team in a place people come to celebrate

If you like staying busy leading from the front and being part of something fun this role is for you!

Required Experience:

Manager

What Youll Do Lead and support the front desk team during busy shifts Set the vibe for great service and positive energy Keep the front-of-house organized and guest-ready Oversee lanes arcade and attractions throughout the day Train and coach team members Step in and handle guest concerns confidentl...