Client Service Representative

Greensboro, NC - USA

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

Job Description: Client Service Representative

Job Responsibilities:

Provide exceptional customer service to clients of FDR Financial Group
Assist clients with inquiries account management and issue resolution
Handle incoming calls emails and other forms of communication in a professional manner
Ensure client satisfaction by addressing their needs promptly and accurately
Collaborate with internal teams to resolve complex client issues
Maintain client records and update information in the database
Participate in training and development programs to enhance client service skills

Essential Qualifications:

Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to efficiently in a fast-paced environment
Attention to detail and accuracy in client interactions
Basic knowledge of financial products and services
Proficiency in MS Office applications
Minimum of a high school diploma or equivalent

Desired Experience:

1-2 years of experience in customer service or a similar role

Salary & Benefits:

The salary for this position will be competitive and commensurate with experience. Benefits package includes health insurance retirement plans and paid time off.

Job Description: Client Service Representative Job Responsibilities: Provide exceptional customer service to clients of FDR Financial Group Assist clients with inquiries account management and issue resolution Handle...