Call Center Representative
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Job Location:
Colorado Springs, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Call Center Representative
Job Responsibilities:
- Handle inbound and outbound calls in a timely and professional manner
- Provide excellent customer service by addressing customer inquiries and resolving issues
- Update customer information in the database during and after each call
- Follow communication scripts when handling different topics
- Identify customers needs and offer solutions or additional products/services
Essential Qualifications:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to multitask and prioritize workload effectively
- Strong problem-solving skills and attention to detail
- Proficient in basic computer applications
Desired Experience:
Minimum of 1-2 years of experience in a call center or customer service role
Salary & Benefits:
Salary: Depending on experience
Benefits: Health insurance paid time off retirement plan options
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
