Operations Manager

Metairie, LA - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Walk-Ons has the perfect gameday atmosphere with a taste of Louisiana to keep you wanting more. Our passion for food and fun are on display every day and we need you to help us win championships! At Walk-Ons we value team camaraderie and we play for the name on the front not the back.

TheHospitality Manageris responsible for the daily operations and inspires leadership in the restaurant. The Hospitality Manager is responsible for delivering sales and profits through exceptional guest experience at their location with a strong commitment to systems that support our unique positioning as a brand and the Walk-Ons Way of doing everything we do.

Key Responsibilities:(Including but not limited to)

Maintain constant floor presence actively greeting welcoming and engaging with guests
Understand completely all policies procedures standards specifications guidelines and training programs
Achieve company objectives in sales service quality appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Fill in where needed to ensure guest service standards and efficient operations
Prepare all required paperwork including forms reports and schedules in an organized and timely manner
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
Be knowledgeable of restaurant policies regarding personnel and administer prompt fair and consistent corrective action for any and all violations of company policies rules and procedures; complete appropriate documentation of any disciplinary or corrective coaching
Fully understand and comply with all federal state county and municipal regulations that pertain to health safety and labor requirements of the restaurant employees and guests
Carry out restaurant marketing advertising and promotional activities and campaigns
Perform other duties as assigned by General Manager

Requirements

Skills/Qualifications

Must have 2 years of management experience in a full-service high-volume restaurant
Solid track record of success in previous assignments demonstrating upward career tracking
Strong communication and leadership skills
Ability to work as a TEAM with management staff and employees

Must possess the following qualities:

Winning personality
Consistent positive attitude
Teamwork mentality

What We Offer:

Competitive salary with performance-based bonus incentives
Career development opportunities within the Walk-Ons brand
A dynamic and supportive work environment
Comprehensive benefits package including health dental vision 401K and PTO
Employee discounts and perks at Walk-Ons

Required Experience:

Manager

Thank you for your interest in one of the fastest growing franchises in America Walk-Ons Sports Bistreaux. Every position from the host stand to the heart of the house are instrumental to our winning culture!Walk-Ons has the perfect gameday atmosphere with a taste of Louisiana to keep you wanting mo...

Key Responsibilities:(Including but not limited to)

Maintain constant floor presence actively greeting welcoming and engaging with guests
Understand completely all policies procedures standards specifications guidelines and training programs
Achieve company objectives in sales service quality appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Fill in where needed to ensure guest service standards and efficient operations
Prepare all required paperwork including forms reports and schedules in an organized and timely manner
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
Be knowledgeable of restaurant policies regarding personnel and administer prompt fair and consistent corrective action for any and all violations of company policies rules and procedures; complete appropriate documentation of any disciplinary or corrective coaching
Fully understand and comply with all federal state county and municipal regulations that pertain to health safety and labor requirements of the restaurant employees and guests
Carry out restaurant marketing advertising and promotional activities and campaigns
Perform other duties as assigned by General Manager

Requirements

Skills/Qualifications

Must have 2 years of management experience in a full-service high-volume restaurant
Solid track record of success in previous assignments demonstrating upward career tracking
Strong communication and leadership skills
Ability to work as a TEAM with management staff and employees

Must possess the following qualities: