Administration Manager

Nairobi - Kenya

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We are looking for an Administration and Hub Manager with 2-3 years of experience to oversee our daily administrative operations and lead our Logistics and Shared Services Hub. The ideal candidate is a detail-oriented professional who holds a business-related degree is an active member of a relevant professional association and possesses strong ICT (Information and Communication Technology) skills. You will be responsible for ensuring seamless office operations while managing a centralized hub that provides critical logistics and administrative support to the entire organization.

Key Responsibilities

1. Hub Leadership & Management:

Lead manage and develop the team within the Logistics and Shared Services Hub.
Oversee the daily operations of the hub ensuring efficient and timely delivery of logistics and administrative services to all internal departments.
Develop and implement standardized processes SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) for hub services.
Continuously analyze hub performance and identify opportunities for improvement in cost quality and speed.

2. Logistics Coordination:

Manage inbound and outbound logistics including shipping receiving inventory control and distribution.
Coordinate with suppliers freight forwarders and internal stakeholders to ensure smooth supply chain operations.
Maintain accurate inventory records for both office supplies and hub-managed assets.
Ensure compliance with all relevant health safety and customs regulations for logistics activities.

3. Office & Administrative Management:

Manage the day-to-day operations of the main office ensuring a clean secure and productive work environment.
Oversee central procurement vendor management and contract administration for office and hub-related services.
Develop implement and maintain office and hub policies procedures and administrative systems.

4. ICT & Systems Management:

Serve as a super-user and first line of support for key office and hub technology including inventory management software Microsoft 365 and telecommunications systems.
Leverage technology to automate and streamline hub and administrative processes (e.g. using Power Automate database management).
Manage user access and permissions for key operational platforms.

5. Financial Administration:

Assist in the preparation and management of budgets for the administration department and the shared services hub.
Monitor expenses process invoices and ensure cost-effective operations.
Provide data and reports on hub and administrative spending.

Requirements

Qualifications & Experience

Essential: Bachelors degree in HR Project Management Strategic Management Business Administration Supply Chain Management or a related field.
Essential: 2-3 years of proven experience in an office management administrative or operational role with demonstrated experience in team coordination or leadership.
Essential: Experience in logistics supply chain coordination or managing a shared service function is highly desirable.
Essential: Active membership in a relevant professional association (e.g. International Association of Administrative Professionals - IAAP Institute of Supply Chain Management or similar).
Highly Desirable: Demonstrable ICT proficiency including advanced skills in the Microsoft 365 Suite and experience with inventory or logistics management software.

Required Skills & Competencies

Leadership & People Management: Proven ability to lead a small team delegate tasks and foster a collaborative environment.
Tech-Savvy: A natural affinity for technology with the ability to quickly learn and master new software and platforms to improve efficiency.
Process Improvement Mindset: Strong analytical skills with a focus on developing and optimizing processes for shared services.
Exceptional Organizational Skills: Superior ability to prioritize tasks manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Strong Communication: Excellent verbal and written communication skills with the ability to interact professionally with all levels of staff vendors and internal customers.
Proactive Problem-Solver: A self-starter who can identify issues and implement effective solutions independently.

Benefits

What We Offer

A competitive salary and benefits package.
Opportunities for professional development and growth in a leadership role.
A pivotal role in optimizing core operations for the entire company.
A modern supportive and technology-driven work environment.