Outlet Manager
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dynamic and experienced Outlet Manager to join our team. As an Outlet Manager you will be responsible for overseeing the day-to-day operations of our food and beverage outlet ensuring exceptional customer service and driving financial performance.
- Manage inventory levels and stock control to optimize resources and minimize waste
- Develop and implement strategies to increase revenue and profitability of the outlet
- Prepare and analyze financial reports implementing corrective actions as necessary
- Oversee and optimize staffing levels to meet operational demands and special events
- Ensure high standards of food quality presentation and customer service
- Conduct regular team briefings and training sessions to enhance product knowledge and service skills
- Maintain and update guest history records to facilitate personalized service for repeat customers
- Ensure compliance with food safety and hygiene standards
- Manage the outlets budget controlling costs without compromising quality
- Collaborate with other departments to support overall business objectives
- Resolve customer complaints promptly and professionally
- Implement and monitor promotional activities to drive sales and customer engagement
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum of 2 years of experience as an Outlet Manager or 5 years of progressive experience in food and beverage management
- Proven track record in team leadership and staff development
- Strong financial acumen with experience in budgeting and financial reporting
- Excellent customer service skills with a focus on creating memorable guest experiences
- Proficiency in inventory management and point-of-sale systems
- In-depth knowledge of food and beverage trends quality standards and health regulations
- Ability to work flexible hours including evenings weekends and holidays
- Excellent communication and interpersonal skills
- Fluency in English and Swahili
- Strong problem-solving skills and ability to make quick informed decisions
- Proficiency in Microsoft Office suite and restaurant management software
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Assistant Manager Experience
- Computer Operation
- Computer Skills
- Financial Acumen
- Mediation Experience
- Windows
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
