Junior Executive Client Services and Retention

We Are Team Rocket

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profile Job Location:

Colombo - Sri Lanka

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

Junior Executive - Client Services and Retention

Job description

The Junior Executive Client Services and Retention role at We Are Team Rocket (Pvt) Ltd offers an exciting opportunity to support client relationships ensure account performance and contribute to long-term client retention through data-driven insights and effective coordination. As a key member of the client services team you will work closely with internal stakeholders and clients to deliver value maintain strong relationships and support business growth.

Responsibilities

  • Client Account Support: Assist in managing client accounts by ensuring timely communication follow-ups and ongoing relationship support.
  • Report Creation and Data Analysis: Prepare regular client reports analyze performance metrics and extract insights to support decision-making.
  • Database and Information Management: Maintain accurate well-organized client databases and documentation to ensure data integrity and accessibility.
  • Project Coordination: Coordinate tasks across teams track timelines and support the smooth execution of client deliverables.
  • Client Retention and Communication: Support client retention initiatives through proactive communication presentations and performance reviews.

Qualifications

  • Interest or experience in account management client services or business operations.
  • Strong analytical skills with the ability to interpret data and prepare reports.
  • Excellent presentation and communication skills.
  • Experience with databases spreadsheets or CRM systems is an advantage.
  • Strong time management and organizational skills with the ability to manage multiple priorities.
  • Detail-oriented with strong problem-solving and critical thinking abilities.
  • Minimum 6 months of experience in the Sales or Marketing industry is preferred.

Required Experience:

Junior IC

Junior Executive - Client Services and RetentionJob descriptionThe Junior Executive Client Services and Retention role at We Are Team Rocket (Pvt) Ltd offers an exciting opportunity to support client relationships ensure account performance and contribute to long-term client retention through data-...
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Key Skills

  • Criminal Justice
  • Cost Accounting
  • Elevator Maintenance
  • Airport
  • Jboss
  • Brand

About Company

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We Are Team Rocket provides Done-For-You demand generation & lead generation solutions to automate top-of-funnel, fuel your pipeline & drive predictable revenue

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