headspace Receptionist
Share
Job Location:
Hourly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Us
headspace Esperance provides youth-friendly early intervention mental health and wellbeing services for young people aged 12 to 25. Our multidisciplinary team supports young people across mental health physical and sexual health alcohol and other drug services and work and study support.
Our Lead Agency HOPE Community Services is committed to strength-based recovery-oriented practice that recognises the dignity value and potential of every individual. As the only youth-focused mental health service in the region headspace Esperance plays a vital role in supporting young people families and the broader community.
Working in a regional service means variety meaningful relationships and the opportunity to make a genuine difference every day.
About the Role
We are seeking a friendly organised and values-driven Receptionist to join our headspace Esperance team on a full-time permanent basis.
As the first point of contact for young people families and visitors this role is central to creating a safe welcoming and youth-friendly environment. Youll provide high-quality reception administrative and program support helping ensure the smooth day-to-day operation of the centre.
This role suits someone who thrives in a busy environment enjoys working as part of a team and is passionate about supporting young peoples mental health and wellbeing.
Key responsibilities include:
- Providing professional and welcoming reception services to young people families and visitors
- Managing incoming calls emails appointments and client bookings
- Supporting clinicians with administrative and program coordination tasks
- Maintaining office systems supplies records and data entry
- Assisting with meetings training coordination and internal reporting
- Supporting Medicare billing MBS claims and client management systems
- Contributing to community events promotions and engagement activities
- Upholding confidentiality privacy and compliance requirements
Whats on Offer
- Full-time permanent position (38 hours per week) based in Esperance WA
- Salary: $38.65 per hour under the SCHADS Award (Level 3)
- Generous salary packaging benefits
- Supportive inclusive and purpose-driven workplace
- Opportunities for training professional development and skill building
- The chance to work in a youth-focused service that makes a real impact
- A welcoming team culture grounded in respect collaboration and care
- The opportunity to live and work in one of WAs most beautiful coastal towns
Youll Need
Essential:
- Experience in an administration or reception role
- Interest in working with young people in a youth-focused mental health setting
- Strong organisational time management and multitasking skills
- Well-developed written and verbal communication skills
- Confidence using Windows-based systems (Word Excel data entry)
- Ability to work both independently and as part of a team
Desirable:
- Experience with Medicare billing and electronic medical records
- Qualifications in administration business finance or related fields
- Experience in the not-for-profit public health youth or mental health sectors
Pre-employment requirements:
- Current C or A Class Drivers Licence
- Working With Children Check
- National Police Clearance (issued within the last 3 months)
Why HOPE
At HOPE we believe people are at their best when they feel valued supported and empowered. We are committed to creating a workplace that prioritises wellbeing inclusion learning and professional growth.
Youll be part of a compassionate values-driven organisation that genuinely cares about its people and the communities it serves.
Next Steps
If youre shortlisted well contact you to discuss your experience and may invite you to an interview (online or in person).
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
HOPE values diversity in all its forms - including culture language gender age disability sexual orientation and life experience.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
