English Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you fluent in English and passionate about customer service Join our award-winning team and be part of delivering exceptional customer experiences for one of the largest home improvement retailers in the United States.
Your Role
As a Customer Service Representative you will be the first point of contact for our U.S.-based customers resolving inquiries with professionalism and care. Youll be working onsite in our brand-new facilities in Athens supporting customers primarily through phone calls during the 3pm11pm shift (with potential shift changes from September).
Responsibilities
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Handle incoming customer calls and provide accurate timely solutions
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Offer guidance on products and services with empathy and efficiency
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Upsell relevant services where appropriate
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Maintain detailed records using internal systems and tools
What You Bring
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Fluency in English (C1 level)
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Previous customer service experience preferred
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High school diploma or equivalent
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Confidence with computer systems and software tools
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Ability to work afternoon and evening shifts
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Positive attitude and a willingness to learn
What We Offer
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Competitive salary with performance-based bonuses
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25 days of annual leave
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Paid training and career development opportunities
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Health and wellness incentives
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Dynamic team environment with supportive leadership
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Community-oriented culture and inclusive workplace
If youre ready to grow your career and support customers from around the world apply today and join us in shaping exceptional experiences.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
