Team Support Associate
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a Team Support Associate to play a critical behind-the-scenes role in keeping our teams running smoothly. This role supports day-to-day operations by managing requests coordinating information and helping teams stay organized responsive and focused on delivering great outcomes.
Youll work closely with internal stakeholders handle written and verbal requests with care and accuracy and help ensure processes flow efficiently. At Symbos youll support evolving programs and ways of workingwhile enjoying a DAYSHIFT HYBRID setup that supports work-life balance.
What Youll Do
Support internal and operational teams through voice and written channels (calls email chat) with professionalism and clarity
Handle inbound and outbound calls as needed to resolve requests or gather information
Provide accurate information and practical support to help teams resolve issues efficiently
Document interactions updates and actions to ensure visibility and continuity
Escalate complex or time-sensitive matters to the appropriate teams
Collaborate with cross-functional partners to improve workflows and team effectiveness
Meet service standards and turnaround times while maintaining high quality and attention to detail
What Were Looking For
Strong written and verbal English communication skills
Senior High School graduate or equivalent
BPO or shared services experience is a plus
High attention to detail with strong organizational and problem-solving skills
Ability to manage multiple requests and priorities in a fast-paced environment
Experience supporting teams via voice email or chat is an advantage
Comfortable using digital tools and learning new systems
A people-first mindset with a proactive supportive approach
What We Offer
Hybrid work setup
Competitive salary
HMO coverage starting Day 1
Group life insurance
Performance incentives
Mental health helpline
Health and wellness initiatives
Learning and development programs to support your growth
A supportive environment where you can build your career in a growing innovative company
Required Experience:
IC
Key Skills
- Dewatering
- Facilities Management
- Crystal Report
- Infection Control
- Instrumentation
- Anesthesia
About Company
Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. We provide innovative and tailored end-to-end solutions for our clients.
