About Us
Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.
At CHL our primary goal is to create safe secure and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes we manage over 12000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.
The Role
Please note this position can be based in either Melbourne VIC or Gold Coast QLD. Other locations in proximity to a CHL office negotiable.
Are you a detail-oriented compliance professional with strong administrative and analytical skills Do you enjoy working with data systems and stakeholders to ensure accurate and timely outcomes
Were seeking a Contracts & Compliance Officer to support the delivery of compliance and funding outcomes across CHLs Specialist Disability Accommodation (SDA) portfolio. Reporting to the SDA Program Manager this role is responsible for managing SDA payment claims maintaining high-quality compliance documentation and ensuring all activities align with legislative regulatory and organisational requirements.
Youll work collaboratively with internal teams and external stakeholders to support strong governance accurate reporting and continuous improvement while contributing to a positive customer-focused team culture.
What youll do:
- Verify update and maintain SDA compliance documentation to ensure accuracy and legislative alignment
- Manage high-quality compliance data across systems to meet reporting and audit requirements
- Prepare lodge and reconcile SDA payment claims and invoices including resolving discrepancies
- Calculate and reconcile plan funding and CPI changes against NDIS records
- Respond to enquiries from regulators and stakeholders with clear accurate and professional communication
- Contribute to the review and improvement of policies procedures and compliance processes
- Provide administrative and operational support to enable team efficiency and organisational priorities
- Promote a safe inclusive and respectful workplace aligned with CHL values and WHS requirements
What youll bring:
- Relevant qualifications and/or demonstrated experience in compliance property or a similar administrative or technical role
- Strong understanding of relevant legislation and regulatory frameworks including SDA requirements Residential Tenancies and Residential Services legislation across multiple jurisdictions
- High-level proficiency in Excel and property or compliance management systems
- Strong analytical numerical and administrative skills with excellent attention to detail
- Ability to manage confidential and sensitive information with discretion
- Strong written and verbal communication skills with experience liaising with diverse stakeholders
- A proactive collaborative approach and commitment to continuous improvement
Bonus points for:
- Experience using the NDIS portal or similar claims systems
- Experience working across regulated environments or complex compliance frameworks
Why Join Us
- Be part of a mission-driven organisation tackling housing poverty through innovation and collaboration
- Enjoy a supportive and inclusive team culture that values collaboration learning and growth
- Flexible/Hybrid work arrangements and opportunities for professional development
- Salary packaging You Day salary continuance & other benefits
Required Experience:
Unclear Seniority
About UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals ...
About Us
Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.
At CHL our primary goal is to create safe secure and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes we manage over 12000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.
The Role
Please note this position can be based in either Melbourne VIC or Gold Coast QLD. Other locations in proximity to a CHL office negotiable.
Are you a detail-oriented compliance professional with strong administrative and analytical skills Do you enjoy working with data systems and stakeholders to ensure accurate and timely outcomes
Were seeking a Contracts & Compliance Officer to support the delivery of compliance and funding outcomes across CHLs Specialist Disability Accommodation (SDA) portfolio. Reporting to the SDA Program Manager this role is responsible for managing SDA payment claims maintaining high-quality compliance documentation and ensuring all activities align with legislative regulatory and organisational requirements.
Youll work collaboratively with internal teams and external stakeholders to support strong governance accurate reporting and continuous improvement while contributing to a positive customer-focused team culture.
What youll do:
- Verify update and maintain SDA compliance documentation to ensure accuracy and legislative alignment
- Manage high-quality compliance data across systems to meet reporting and audit requirements
- Prepare lodge and reconcile SDA payment claims and invoices including resolving discrepancies
- Calculate and reconcile plan funding and CPI changes against NDIS records
- Respond to enquiries from regulators and stakeholders with clear accurate and professional communication
- Contribute to the review and improvement of policies procedures and compliance processes
- Provide administrative and operational support to enable team efficiency and organisational priorities
- Promote a safe inclusive and respectful workplace aligned with CHL values and WHS requirements
What youll bring:
- Relevant qualifications and/or demonstrated experience in compliance property or a similar administrative or technical role
- Strong understanding of relevant legislation and regulatory frameworks including SDA requirements Residential Tenancies and Residential Services legislation across multiple jurisdictions
- High-level proficiency in Excel and property or compliance management systems
- Strong analytical numerical and administrative skills with excellent attention to detail
- Ability to manage confidential and sensitive information with discretion
- Strong written and verbal communication skills with experience liaising with diverse stakeholders
- A proactive collaborative approach and commitment to continuous improvement
Bonus points for:
- Experience using the NDIS portal or similar claims systems
- Experience working across regulated environments or complex compliance frameworks
Why Join Us
- Be part of a mission-driven organisation tackling housing poverty through innovation and collaboration
- Enjoy a supportive and inclusive team culture that values collaboration learning and growth
- Flexible/Hybrid work arrangements and opportunities for professional development
- Salary packaging You Day salary continuance & other benefits
Required Experience:
Unclear Seniority
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