Walmart AMP Artist Services Assistant

About Us

At Walton Arts Center/Walmart AMP we strive to be the place where a diverse mix of talented people want to come to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas and we know our organization runs on the hard work and dedication of our passionate and creative employees.

Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission we recognize the importance of reflecting the diversity of our community on our stages in our audiences and within our workforce volunteers and Board.

Our organization is committed to creating a welcoming environment guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives backgrounds and experiences. We believe these elements enhance the strength creativity and success of our team and the communities we serve.

Walton Arts Center Inc. operates two campuses: a 1200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers AR. Walton Arts Center has been Arkansas premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboards top-rated amphitheaters producing 30 plus concerts per season.

Located in the beautiful Ozark Mountains NWA (as the locals refer to it) includes Benton Washington and Madison counties with five cities: Bentonville Fayetteville Rogers Springdale and Siloam Springs. The economic opportunity is unparalleled but so is the lifestyle see: 400-plus miles of mountain biking trails and paved pathways a thriving arts community complete with world-class performing arts center and museums a legitimate beer and food scene and live music to enjoy. Best of all its a place where everyone is welcome.

Position Overview

Reporting to the Artist Services Coordinator Artist Services Assistants are responsible assisting in the setup

and preparation of all backstage artist spaces at the Walmart AMP including pre-show day shopping for all

tour hospitality needs room setups and tear-downs daily and meeting all of tours hospitality needs on both

show and non-show days.

Principal Responsibilities (Essential Functions)

• Coordinate Hospitality services for artists presented at the AMP including pre-day of show off-site shopping and executing artist dressing room stage tour production and tour bus hospitality
• Assist with room changeovers setups and decor as needed which may entail heavy lifting up to 50 lbs.
• Act as an ambassador of the Walmart AMP when interacting with artists clients guests and colleagues
• Maintain artist services equipment inventory
• Collaborate with other departments as required for special projects and other duties as assigned
• Provide additional support to the Production department as needed (e.g. statement preparation time keeping assistance document creation internal meeting setups)
• Must maintain professional demeanor and confidentiality of information heard while working which includes: never taking pictures of or request to have a picture taken with members of the tour their belongings or equipment or their personal spaces
• Monitor and maintain cleanliness and organization of artist spaces before during and after shows/events
• Maintain compliance with all company policies and procedures
• Represent Walton Arts Center / Walmart AMP at both on and off-site events as requested
• Maintain professional working relationships with teammates fellow staff members from other departments vendors patrons and tenants of leased spaces
• Perform related duties as assigned by supervisor
• Maintain security and safety requirements as defined by operations guidelines
• Maintain compliance with all company policies and procedures

Minimum Qualifications

The work environment as well as the intellectual social and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Training Traits

• High school diploma or GED requested but not required
• Must have valid drivers license clean driving record and access to a reliable personal vehicle
• Strong attention to detail & organization
• Reliable and punctual
• Comfortable with consistently adhering to the highest standards of integrity professionalism ethics
• and confidentiality
• An on-going desire to learn and improve
• Ability to make decisions in a fast-paced work environment
• Must be able to work under pressure while maintaining a positive attitude and providing exemplary customer service
• Strong communications skills and the ability to interact with many different types of people
• Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given prescribed routines and standard accepted practices
• Ability to safely and successfully perform the essential job functions consistent with the ADA FMLA and other federal state and local standards including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards

Work Experience

• Prior experience in the hospitality industry preferred but not required

Physical

• Must be able to lift and carry up to 50 lbs.
• Must be able to talk listen and speak clearly
• Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes
• Must be able to endure sitting or standing for extended periods of time
• Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete grass and inclined surfaces
• Must be able to endure outdoor elements including cold heat wind and/or precipitation
• Must be able to work in large crowded environments with flashing lights loud music and noises pyrotechnics and cannons as part of shows and events